We will be rebooting the mailstore elements of the Glide service this evening between 22:00 and 22:30 in order to apply a security patch. The outage should be less than 5 minutes per node, during which time access to mailboxes may slow down and webmail may become unresponsive briefly for some users.
Tag: Planned Maintenance
Planned Maintenance
Planned Network Maintenance 4th November 01:00-06:00
by jon • • 0 Comments
AT RISK We will be performing essential maintenance on our core switch network to apply security updates to the virtual chassis fabric During the upgrades, there will be a period of time when network connections will be disrupted as the switches reboot. Customers with redundant connections to the switch fabric should experience minimal disruption,…
Hosting, Planned Maintenance
Network maintenance 14th Oct 2018 – AT RISK
by jon • • 2 Comments
We will be performing emergency network maintenance between Sat 13th October @ 23:00 and Sunday 14th October at 06:00 during which time there may be a short disruption to services as engineers perform upgrades to core routers and switches on our network. This maintenance is essential to ensure the continued security of our network…
CoLocation Centres, Planned Maintenance
AT RISK – Juniper maintenance – 2nd-3rd Feb 2016
by jon • • 0 Comments
Juniper engineers have requested access to our edge routers in order to run some diagnostics as part of a long standing JTAC incident we have open with them to review performance on certain L2TP sessions and issues with LCP monitoring. They have requested access to perform this monitoring Tuesday evening between midnight and 04:00…
Hosting, Planned Maintenance
At Risk – Maintenance 8th May 2014
by jon • • 1 Comment
We will be performing maintenance this evening to replace / upgrade line cards in two of our edge routers. These line cards have been exhibiting strange behaviour over the last
CoLocation Centres, Hosting, Latest, Planned Maintenance
Weekend Maintenance
by jon • • 0 Comments
23:30 The previously notified weekend maintenance is about to commence Please see this article for more details UPDATE: 03:30 – Maintenance has been completed for this evening. We will be monitoring the network closely for the next 24-36 hours in case of any issues following the introduction of the new router hardware.
CoLocation Centres, Planned Maintenance
Upgrades and further improvements
by jon • • 1 Comment
Following on from the projected and planned works we announced towards the end of last year, we will be starting the first round of router upgrades and network enhancements this weekend. Friday evening will see 2 new routers be installed in tandem with the existing infrastructure and we will start to migrate services across onto…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
Hosting, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
Following on from routine maintenance overnight, we have experienced some technical issues which have resulted in a longer than anticipated outage for the Fido Control Panel. Our engineers are actively working on a solution, and we hope to restore control panel access within the next 2-3 hours. Please accept our apologies for any inconvenience this…