Fido.Net Status Updates

Category: London 3 (TFM3 – Telehouse North)

London 3 is based within TFM 3 at Telehouse North, London.

AT RISK – Backbone maintenance 03.10.2015

As part of our continuing commitment to upgrade and enhance the Fido network backbone, we will be installing 3 additional switches into the ring between Telehouse North and Telehouse West on Saturday evening.   The maintenance will involve inserting 3 new switches into the virtual chassis fabric and provisioning them in anticipation of connecting new customers in both locations over the…

AT RISK – Extended Network Maintenance 28th – 31st August 2015

Please note that we will be performing extended maintenance to replace / upgrade a number of ether switches in our London Telehouse facility over the Bank Holiday weekend and install updated firmware on existing switches. The work will involve firmware upgrades and the implementation of a “Virtual Chassis” between the switches in both Telehouse North…

LINX Juniper LAN Broadcast Storms

The LINX (London Internet Exchange) Juniper peering LAN is currently experiencing high volumes of broadcast traffic.   As a precaution, we have disabled connections to the LINX Juniper LAN in order to restore stability We are awaiting an update from LINX as to the cause of the broadcasts and their plans to resolve the situation

AT RISK: Bank Holiday Maintenance 23-25th May 2015

We are planning a full range of works over the Bank Holiday weekend which will result in upgraded capacity and improved network performance.   During the maintenance window a number of segments of the network will be upgraded which may result in brief periods where services should be considered “At Risk” when redundant paths are…

At Risk – Emergency Maintenance THN

Due to circumstances outside of our control this maintenance could not be completed as scheduled.  Due to the urgent nature of this maintenance we will be undertaking the work Saturday evening instead and will attempt to keep any disruption to an absolute minimum.   Maintenance Window – 23:00 – 1st August – 04:00 -2nd August 2014…

vpsh3 failure and emergency maintenance

At approximately 09:20 this morning vpsh3 (one of our virtualisation services) experienced a failure exhibited by a host node kernel panic. The fault was quickly identified by monitoring and the virtualisation server was restarted by engineers. Normal service was restored shortly after 09:50 this morning. We are investigating the fault in more detail and attempting…