We will be upgrading the hypervisor version on both of our main PVE nodes. This will mean that all VM’s running on this hypervisor’s will be at risk for the period of the maintenance and will experience an outage of about 20 mins while the hypervisor is re-booted. This will also affect users of our…

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We will be upgrading the hypervisor version on pve-2 This will mean that all VM’s running on this hypervisor will be at risk for the period of the maintenance and will experience an outage of about 20 mins while the hypervisor is re-booted. This will also affect some users of our Glide email platform whose…

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We will be doing some work to completed the core network upgrades started last weekend and also upgrade the software on our hypervisors to the latest versions. This will mean that all VM’s on the individual hypervisors will be unavailable for 15-30 mins while each is upgraded. We will do each in turn to keep…

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We will be cunducting a number of planned maintenances this weekend to upgrade out entire core network. This will involve the replacement of both edge routers to Juniper MX204 units as well as our core switching platform to Juniper EX series units. We will conduct these upgrades in series to minimise interruption to services, however…

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We will be conducting planned maintenance to upgrade the software on our core network switches during the early hours of Sunday morning. This will be a rolling upgrade and will affect all single honed services at some point as each switch reboots in turn to complete upgrade. All services may experience an outage of upto…

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We have been alerted to a failure with one of the virtualisation nodes. We have an engineer on way to the Datacentre to investigate and will update shortly. This is having little effect on customers however Web-11 one of our legacy web hosting servers is currently off-line as a result.

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We will be conducting planned maintenance to move some more servers to our new racks in Telehouse East. During this time some customers may experience an outage on the Glide email platform as well as upto an hour outage of Web-22 and some other web hosting servers, other services will be at risk due to…

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We will be conducting planned maintenance to move some servers to our new racks in Telehouse East. During this time some customers may experience an outage on the Glide email platform and other services will be at risk due to reduced redundancy. We will try and keep any outages to under an hour. UPDATE: 07:32am…

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At around 21:50 we were alerted to an outage in our core network. Engineers immediately investigated and ascertained it was a brief outage of the forwarding engine of our core switching fabric. This caused our network to stop passing traffic for around a minute, unfortunately this was just enough time to cause the network to…

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At approximately 5:45am we were alerts to an outage on a part of our network, with some services being unavailable. Engineers investigated and discovered that a core switch within our network was non-responsive and not passing traffic. An engineer was dispatched to the DC and discovered a failure on the switch. A spare switch was…

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