Please note that we will be performing extended maintenance to replace / upgrade a number of ether switches in our London Telehouse facility over the Bank Holiday weekend and install updated firmware on existing switches. The work will involve firmware upgrades and the implementation of a “Virtual Chassis” between the switches in both Telehouse North…
Category: London 1 (Hex)
CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), London-4 (TFM42 - Telehouse East)
LINX Juniper LAN Broadcast Storms
by jon • • 0 Comments
The LINX (London Internet Exchange) Juniper peering LAN is currently experiencing high volumes of broadcast traffic. As a precaution, we have disabled connections to the LINX Juniper LAN in order to restore stability We are awaiting an update from LINX as to the cause of the broadcasts and their plans to resolve the situation
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
OnApp Cloud Upgrade
by jon • • 0 Comments
We will be performing updates and upgrades to the OnApp Cloud during the Friday maintenance window Updates should take no more than 30 minutes and will be implemented during the window 22:00 to 04:00 BST During this time you may find your OnApp Virtual Machine reboots, and also that the control panel may…
CoLocation Centres, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
RFO – Outage report 07.11.11
by jon • • 0 Comments
During the previously mentioned emergency maintenance to investigate and resolve issues with data errors on a line card in one of our border routers, affecting cross site links between Harbour Exchange and TeleHouse North there was an outage caused by an operational misconfiguration (human error). The outage lasted for approximately 45 minutes and started at…
CoLocation Centres, Hosting, London 1 (Hex)
Redbus Power Failure
by jon • • 5 Comments
We are currently experiencing issues with the mains power supplying the 7th floor infrastructure at Harbour Exchange 6/7. Power has not been transferred to the UPS and generator systems due to a fault that is currently being investigated and this has resulted in a loss of power to 7th floor customer equipment at the site.…
Hosting, Latest, London 1 (Hex), Planned Maintenance
Emergency Maintenance Lon-1
by jon • • 0 Comments
At about 18:45 we experienced an outage due to a faulty power unit in london-1 Engineers responded quickly and acted to replace the faulty component also relocating some equipment to different power sources to expedite their recovery. A small number of customer servers were affected, as well as one of our Virtuozzo host nodes (vpsh1).…
CoLocation Centres, Hosting, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
Routing Problems
by jon •
Following on from Monday’s emergency maintenance and applications of emergency patches to our border routers to overcome a major DoS, resulting from a malformed optional transitive attribute in the AS4_PATH we have continued to monitor our network, and have noticed a number of new malformed packets attempting to cause a further denial of service. Our…
Broadband, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Scheduled Maintenance – 11.01.09
by jon • • 1 Comment
We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…
CoLocation Centres, Latest, London 1 (Hex)
Hex Outage
by jon • • 0 Comments
Update – 22:54 Failed components have been replaced and servers are returning to normal including our fibre links / connections for that segment of the DSL network Please accept our apologies for any inconvenience 21:30 – Power Outage in Network Rack We have lost power to a portion of the rack in Harbour Exchange, which…