We have received notification from our DSL partners Zen Internet of emergency maintenance which may impact some customers Incident: Routing & Core Network – Emergency Maintenance – Manchester Central and Blackfriars exchanges We have become aware of a potential issue that could cause packet loss at Manchester Central and Blackfriars exchanges. An emergency…
Tag: Maintenance
Planned Maintenance
vpsh3 security update
by jon • • 0 Comments
We are in the process of applying an urgent security update to the virtualisation platform “vpsh3” Customers with VMs and/or VPS on this platform may find their nodes become unavailable briefly whilst the farm reboots between 05:40 and 06:00 We apologise for the short notice in relation to this urgent update and expect normal service…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
Hosting
web-11 maintenance
by jon • • 0 Comments
Engineers will be performing emergency maintenance on the server web-11 to resolve issues with the email queues on this server between 10pm and 1am tonight. During this time local delivery of emails may be delayed as engineers upgrade certain components to clear a problem with the system autoresponder module. No mail will be lost during…
Hosting
web-11 maintenance
by support • • 1 Comment
We are aware of some issues connecting to services on web-11 currently Engineers are investigating the issues and expect to have service restored shortly Please accept our apologies for any inconvenience caused by this unscheduled maintenance
Latest
VPS Host Maintenance
by jon • • 3 Comments
We are currently performing maintenance on vpsh1 and as a result a small number of VPS containers are currently unavailable. This maintenance is essential to ensure the continued high performance of this server, and we are working to keep the maintenance window as short as possible. vpsh1 is currently expected to return to service at…
Latest
vpsh3 disk failure
by jon • • 0 Comments
vpsh3 is reporting disk failures in its RAID-6 array. As a precaution we are moving all containers from this server and onto other host servers in the group. This will involve a reboot of affected containers.
Latest
psa10 service issue
by jon • • 0 Comments
Customers with dedicated IP addresses on psa10 may be experiencing problems connecting to their sites. We are aware of this problem, and our engineers are working on resolving this issue currently.