Fido.Net Status Updates

DSL Emergency Maintenance

We have received notification from our DSL partners Zen Internet of emergency maintenance which may impact some customers

 

Incident: Routing & Core Network – Emergency Maintenance – Manchester Central and Blackfriars exchanges

We have become aware of a potential issue that could cause packet loss at Manchester Central and Blackfriars exchanges.

 

An emergency maintenance window has been arranged to clean a fibre connection which should resolve this.

Maintenance window start: Fri 19th January 2018 00:00 GMT Maintenance window end: Fri 19th January 2018 01:00 GMT

 

Impact

Expected disruptive service.

Ethernet and Broadband services will be at risk of additional or extended outages for the duration of the maintenance window.

Customers with Ethernet services that will be affected will be notified directly.

 

Zen regret any inconvenience this may cause.

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