The utility power in Telecity Meridian Gate has failed. Whilst our equipment is currently running on UPS this will run out of power shortly unless utility power is restored. The network should be treated at-risk to a further incident until the Meridian Gate power issues are resolved.
Category: CoLocation Centres
CoLocation Centres, Hosting, London 1 (Hex)
Redbus Power Failure
by jon • • 5 Comments
We are currently experiencing issues with the mains power supplying the 7th floor infrastructure at Harbour Exchange 6/7. Power has not been transferred to the UPS and generator systems due to a fault that is currently being investigated and this has resulted in a loss of power to 7th floor customer equipment at the site.…
Bulletin Board, CoLocation Centres, London 3 (TFM3 - Telehouse North)
TeleHouse switch failure
by jon • • 0 Comments
Overnight we detected errors on a switch in Telehouse which provides connectivity to London-3. Following further tests today it was determined that a serious fault had developed with the hardware and engineers were despatched to investigate further. A faulty unit was identified and replaced at 21:58 this evening which will have resulted in a brief…
Hosting, Latest, London 1 (Hex), Planned Maintenance
Emergency Maintenance Lon-1
by jon • • 0 Comments
At about 18:45 we experienced an outage due to a faulty power unit in london-1 Engineers responded quickly and acted to replace the faulty component also relocating some equipment to different power sources to expedite their recovery. A small number of customer servers were affected, as well as one of our Virtuozzo host nodes (vpsh1).…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), Planned Maintenance
Cluster Service: Controller Reboot
by jon • • 0 Comments
Following the failure of one of our controller nodes this evening we have had to perform emergency maintenance on a core segment of the network to reboot one of the central data switches. The switch was refusing to learn the new data node addresses causing an imbalance in the network and affecting performance on the…
CoLocation Centres, Hosting, Latest
BT Broadband Customers unable to access Fido Services
by jon • • 0 Comments
Owing to a problem within BT’s network which started at approximately 12:07 today, customers of EntaNet and BT Broadband are unable to access services on the Fido network. BT and EntaNet are working to resolve the issues at this time. In the mean time we are also working to mitigate these issues, however we are…
CoLocation Centres, Latest, London 3 (TFM3 - Telehouse North)
RFO: London-3 Switch Failure 24.02.10
by Administrator • • 0 Comments
At approximately 13:05 today one of our switches in TeleHouse North (London-3) failed. After some investigation it appears that engineers working on behalf of another company, in adjacent racks, disconnected the wrong power feed from the main TeleHouse distribution which caused our equipment to power down in error. Once they had identified their mistake they…
Bulletin Board, CoLocation Centres, Latest, Planned Maintenance
All Clear: Maintenance Complete
by jon • • 0 Comments
Tonight’s maintenance work is now complete. All switches were upgraded as planned and the ring is once again complete and resilient to a fibre break.
CoLocation Centres, Latest
ALL CLEAR – London Fibre Break
by jon • • 0 Comments
The issue with the GS2< ->THN fibre has now been resolved. The network
is once again complete and resilient to a single fibre break.
Apologies for any inconvenience caused.
CoLocation Centres, Latest
AT RISK: Fibre break in London
by jon • • 0 Comments
We have an outage on a fibre between THN and GS2. As such the ring is
currently at risk to a further fibre break until this outage is
resolved by our fibre provider.