Following on from this afternoon’s issues with iph-core-1 we have identified a requirement to update the firmware on this router and associated line cards and the failover router iph-core-2 Owing to the urgency of this requirement we intend to perform an update and reboot this evening at approximately 10pm The reboot of each router should…
Category: CoLocation Centres
Broadband, CoLocation Centres, London 3 (TFM3 - Telehouse North)
RFO: Fido Apps 10th May 2014
by jon • • 0 Comments
As you may have noticed, we have been having some technical problems over the last few days with Fido Apps (which hosts redmail.com, fidonet.com, fido.net and some other large domains). This started as a result of a hardware failure with a main power distribution unit in our TeleHouse facility on Thursday night at approximately…
London 2 (TFM120 - Telehouse West)
Planned Maintenance
by jon • • 1 Comment
We will be performing a number of upgrades over the weekend of 29th/30th March between 23:00 and 05:00
CoLocation Centres, Latest, Planned Maintenance
Network Upgrades
by jon • • 0 Comments
Following on from the recent (brief) periods of instability and issues we experienced over Xmas with our (Cisco) core routers bottle necking due to capacity issues, I am please to confirm that the advanced upgrade plan we have been working on for some time has now been completed ahead of schedule. We have now completed…
CoLocation Centres, Hosting, Planned Maintenance
vpsh3 firmware update
by jon • • 1 Comment
Following on from this morning’s vSwitch failure we intend to apply firmware updates and perform a reboot at midnight tonight. Apologies for the short notice, however we feel it is important to apply this update as soon as possible to address these issues.
CoLocation Centres, Hosting, Latest, Planned Maintenance
Weekend Maintenance
by jon • • 0 Comments
23:30 The previously notified weekend maintenance is about to commence Please see this article for more details UPDATE: 03:30 – Maintenance has been completed for this evening. We will be monitoring the network closely for the next 24-36 hours in case of any issues following the introduction of the new router hardware.
CoLocation Centres, Planned Maintenance
Upgrades and further improvements
by jon • • 1 Comment
Following on from the projected and planned works we announced towards the end of last year, we will be starting the first round of router upgrades and network enhancements this weekend. Friday evening will see 2 new routers be installed in tandem with the existing infrastructure and we will start to migrate services across onto…
CoLocation Centres, Latest, London 3 (TFM3 - Telehouse North)
vpsh3 failure and emergency maintenance
by jon • • 0 Comments
At approximately 09:20 this morning vpsh3 (one of our virtualisation services) experienced a failure exhibited by a host node kernel panic. The fault was quickly identified by monitoring and the virtualisation server was restarted by engineers. Normal service was restored shortly after 09:50 this morning. We are investigating the fault in more detail and attempting…
London 3 (TFM3 - Telehouse North)
l3-g7 pdu reset
by jon • • 0 Comments
One of the PDUs feeding TFM3 G7 experienced a spike which caused the management interface to lock and a number of power outlets to freeze / shut off Engineers were quickly on the scene to investigate and were able to reset the affected ports back into service Unfortunately a number of customers connected to that…
CoLocation Centres, Hosting, Latest, Planned Maintenance
web-21 maintenance
by support • • 0 Comments
We have identified a problem with one of the network interfaces on web-21 and are currently investigating / replacing the faulty line card We anticipate web-21 will be offline for 30 minutes during this emergency maintenance Please accept our apologies for any inconvenience caused by this unscheduled outage UPDATES 13:15 – the technical…