Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
Category: London 3 (TFM3 – Telehouse North)
CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
OnApp Cloud Upgrade
by jon • • 0 Comments
We will be performing updates and upgrades to the OnApp Cloud during the Friday maintenance window Updates should take no more than 30 minutes and will be implemented during the window 22:00 to 04:00 BST During this time you may find your OnApp Virtual Machine reboots, and also that the control panel may…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
AT RISK: Telehouse to DBC Link
by jon • • 0 Comments
Engineers are currently investigating a problem with the fabric between Telehouse and our DBC site in London Docklands. There appears to be a fault with one of the redundant switches, and this has been removed temporarily while engineers investigate further. During this emergency maintenance the network is at risk should the redundant connection also…
CoLocation Centres, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
RFO – Outage report 07.11.11
by jon • • 0 Comments
During the previously mentioned emergency maintenance to investigate and resolve issues with data errors on a line card in one of our border routers, affecting cross site links between Harbour Exchange and TeleHouse North there was an outage caused by an operational misconfiguration (human error). The outage lasted for approximately 45 minutes and started at…
Bulletin Board, CoLocation Centres, London 3 (TFM3 - Telehouse North)
TeleHouse switch failure
by jon • • 0 Comments
Overnight we detected errors on a switch in Telehouse which provides connectivity to London-3. Following further tests today it was determined that a serious fault had developed with the hardware and engineers were despatched to investigate further. A faulty unit was identified and replaced at 21:58 this evening which will have resulted in a brief…
CoLocation Centres, Latest, London 3 (TFM3 - Telehouse North)
RFO: London-3 Switch Failure 24.02.10
by Administrator • • 0 Comments
At approximately 13:05 today one of our switches in TeleHouse North (London-3) failed. After some investigation it appears that engineers working on behalf of another company, in adjacent racks, disconnected the wrong power feed from the main TeleHouse distribution which caused our equipment to power down in error. Once they had identified their mistake they…
CoLocation Centres, Hosting, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
Routing Problems
by jon •
Following on from Monday’s emergency maintenance and applications of emergency patches to our border routers to overcome a major DoS, resulting from a malformed optional transitive attribute in the AS4_PATH we have continued to monitor our network, and have noticed a number of new malformed packets attempting to cause a further denial of service. Our…
Broadband, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Scheduled Maintenance – 11.01.09
by jon • • 1 Comment
We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Planned Maintenance – 31.07.08
by jon • • 0 Comments
Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…
CoLocation Centres, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Router Upgrades
by jon • • 0 Comments
31st May – Update Owing to certain issues with AS community handling in the maintenance release installed yesterday we are planning a further “emergency” maintenance upgrade this evening with an additional patch which resolves issues with community handling in this release. We anticipate a brief outage at 11pm to transit routes via Tiscali and NTT…