22:40 web-11 has started to experience issues which require an emergency reboot The server is currently rebooting and should be back within 5-10 minutes We apologise for the inconvenience caused by this emergency maintenance UPDATE: 22:45 Service has been restored
Category: Latest
Latest
Upsteam Provider failure – RESOLVED
by support • • 0 Comments
We are noting an issue with an upstream carrier for routing, which is affecting some customers with Broadband and hosting solutions with ourselves. The carrier is aware of their issues and are working to resolve these in the shortest possible time. We have updated our BGP routes to avoid the failed transit, customers with a…
Latest
vpsh6 emergency maintenance
by jon • • 0 Comments
at 08:00 this morning vpsh6 experienced an unexpected kernel failure Engineers are currently working on resolving the issue vpsh6 operates web nodes 12, 13 and 21. Customers on these containers will find their sites are currently affected. We will post more information as soon as we have it 08:15 – the failure…
CoLocation Centres, Hosting, Latest
web-11 reboot
by jon • • 0 Comments
web-11 is currently reporting problems and we are rebooting in the hope that this clears the issues. We expect the server to be restored by 8am The server was rebooted and came back into service just before 8am. The cause of the outage appears to have been a locked process causing an intermittent…
CoLocation Centres, Hosting, Latest
Reminder – Network Maintenance
by jon • • 0 Comments
A quick reminder that the network maintenance previously notified here http://status.fido.net/2013/01/31/lonap-maintenance-advanced-notice-feb-12th-13th/ Will be starting at 23:00 tonight. During this time you may find some disruption to connectivity as routes reconverge
CoLocation Centres, Hosting, Latest
DDoS causing temporary network issues
by jon • • 0 Comments
Tonight we have seen another concerted DDoS attempt with over 6 Gigabit of traffic periodically destined for specific hosts on our network. We have worked to minimise the impact of these attacks and where appropriate installed blackhole routes and/or re-routed traffic to less congested ports. As a result some website access may have been…
Hosting, Latest
ALL Clear: Telehouse <-> DBC
by jon • • 0 Comments
Following on from an emergency hardware replacement at THN connections to our DBC site should now be live again. Customers may have noticed partial or total routing loss for a period during this emergency maintenance, and we are investigating why the redundant links were not as effective as they should have been, although we…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
AT RISK: Telehouse to DBC Link
by jon • • 0 Comments
Engineers are currently investigating a problem with the fabric between Telehouse and our DBC site in London Docklands. There appears to be a fault with one of the redundant switches, and this has been removed temporarily while engineers investigate further. During this emergency maintenance the network is at risk should the redundant connection also…
Latest
LoNAP Maintenance – advanced notice – Feb 12th & 13th
by jon • • 0 Comments
We have received a notification that during the nights of Feb 12th and Feb 13th, LoNAP will be performing maintenance to expand the capability of their peering exchange. During this period we can expect some instability and routing issues to peers accessed via the LoNAP exchange. FidoNet will do everything possible to minimise…
Latest
SMTP/TLS Authentication issues
by jon • • 1 Comment
We are aware of some reports of issues authenticating using TLS over SMTP since the installation of new SSL certificates on our mail servers overnight. We have taken this issue up with Comodo as a matter of urgency (the reason appears to be a problem verifying the trust chain) and we hope to have…