Following on from the recent (brief) periods of instability and issues we experienced over Xmas with our (Cisco) core routers bottle necking due to capacity issues, I am please to confirm that the advanced upgrade plan we have been working on for some time has now been completed ahead of schedule. We have now completed…
Category: Latest
Latest
Planned Maintenance
by jon • • 0 Comments
We will be performing maintenance this weekend to run additional fibre and incorporate additional capacity onto our London backbone. This work will commence Saturday evening at 8pm and conclude Sunday by noon. During this work there will be specific “At Risk” periods between 00:00 and 06:00 while we re-splice certain connections and migrate some…
Hosting, Latest
vswitch failure – vpsh3
by support • • 0 Comments
We have identified an issue with the vswitch operating virtual cluster 3 (vpsh3) which is resulting in intermittent connectivity for nodes in that cluster Engineers are in the process of resetting the failed switch and investigating the underlying cause
CoLocation Centres, Hosting, Latest, Planned Maintenance
Weekend Maintenance
by jon • • 0 Comments
23:30 The previously notified weekend maintenance is about to commence Please see this article for more details UPDATE: 03:30 – Maintenance has been completed for this evening. We will be monitoring the network closely for the next 24-36 hours in case of any issues following the introduction of the new router hardware.
CoLocation Centres, Latest, London 3 (TFM3 - Telehouse North)
vpsh3 failure and emergency maintenance
by jon • • 0 Comments
At approximately 09:20 this morning vpsh3 (one of our virtualisation services) experienced a failure exhibited by a host node kernel panic. The fault was quickly identified by monitoring and the virtualisation server was restarted by engineers. Normal service was restored shortly after 09:50 this morning. We are investigating the fault in more detail and attempting…
Latest
Lon-2 switch maintenance (l2-r2-sw1)
by jon • • 0 Comments
As part of our ongoing policy of preventative maintenance we need to perform a reboot of switch l2-r2-sw1 which is located in our London 2 facility to clear a stuck CAM table and resolve other minor technical issues. We plan to perform the reload between 00:01 and 00:30 Sunday morning, and during this time any…
Latest
fido.net legacy server failure
by jon • • 0 Comments
The web server hosting the fido.net website (Broadband checker, Fido Support Suite and Speedtest.net) has experienced a hardware failure overnight We are working to restore service as quickly as possible Customers wishing to access the legacy fido.net control panel can do so at https://my.fido.net/cp/ fidonet.com is not affected by this failure Whilst the old…
CoLocation Centres, Hosting, Latest, Planned Maintenance
web-21 maintenance
by support • • 0 Comments
We have identified a problem with one of the network interfaces on web-21 and are currently investigating / replacing the faulty line card We anticipate web-21 will be offline for 30 minutes during this emergency maintenance Please accept our apologies for any inconvenience caused by this unscheduled outage UPDATES 13:15 – the technical…
Latest
Routine Maintenance
by jon • • 0 Comments
We will be performing routine maintenance on a number of web servers this evening between 2am and 6am applying security updates and rebooting to load new kernels. During this time customers may find access to their sites is affected briefly Routine maintenance windows are Wed and Fri 2am to 6am during which time…
Latest
New twitter feed
by jon • • 0 Comments
In response to feedback from customers we have created a twitter feed specifically to follow status updates from this site Please follow @fidostatus for instant notifications of issues as they occur