the Virtuozzo host vpsh2 has just experienced a kernel panic which has taken out a number of VPS containers. We are investigating the causes as well as working to bring that part of our Virtuozzo Cloud back into service as quickly as possible.
Category: Hosting
CoLocation Centres, Hosting
web-11 issues
by jon • • 0 Comments
We are aware of problems with web-11 this morning and engineers are investigating
CoLocation Centres, Hosting, London 1 (Hex)
Redbus Power Failure
by jon • • 5 Comments
We are currently experiencing issues with the mains power supplying the 7th floor infrastructure at Harbour Exchange 6/7. Power has not been transferred to the UPS and generator systems due to a fault that is currently being investigated and this has resulted in a loss of power to 7th floor customer equipment at the site.…
Hosting
Network Issues
by jon • • 2 Comments
We are aware of networking issues with connections via Level 3 and Deutsche Telecom through the Arbinet Data Exchange. Engineers are investigating these issues currently and have as a temporary measure shut down the affected connections until contact can be made with the relevant technicians in the US / Germany
Hosting, Latest
network issues
by jon • • 0 Comments
At approximately 14:00 today we experienced a problem with one of our core routers which resulted in a number of peering sessions dropping and some instability as a result. Engineers were quick to respond and dealt with the hardware issue, restoring normal resilient services by 14:20. We would like to apoligise to any customers affected…
Hosting
web-12 database issues
by jon • • 0 Comments
We are aware of problems with web-12’s database this morning and engineers are investigating. We hope to have these issues resolved shortly, however in the mean time some websites are affected as well as control panel access to this server.
Hosting, Latest, London 1 (Hex), Planned Maintenance
Emergency Maintenance Lon-1
by jon • • 0 Comments
At about 18:45 we experienced an outage due to a faulty power unit in london-1 Engineers responded quickly and acted to replace the faulty component also relocating some equipment to different power sources to expedite their recovery. A small number of customer servers were affected, as well as one of our Virtuozzo host nodes (vpsh1).…
Hosting, Planned Maintenance
Planned Maintenance: web-11
by jon • • 0 Comments
We will be performing essential maintenance on web-11 this evening during one of our standard maintenance windows (00:00 – 04:00) We anticipate that web-11 will be unavailable between 00:30 and 01:30 as the server reboots to load a new kernel and while we perform disk maintenance.
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), Planned Maintenance
Cluster Service: Controller Reboot
by jon • • 0 Comments
Following the failure of one of our controller nodes this evening we have had to perform emergency maintenance on a core segment of the network to reboot one of the central data switches. The switch was refusing to learn the new data node addresses causing an imbalance in the network and affecting performance on the…
CoLocation Centres, Hosting, Latest
BT Broadband Customers unable to access Fido Services
by jon • • 0 Comments
Owing to a problem within BT’s network which started at approximately 12:07 today, customers of EntaNet and BT Broadband are unable to access services on the Fido network. BT and EntaNet are working to resolve the issues at this time. In the mean time we are also working to mitigate these issues, however we are…