Category: London 2 (TFM120 – Telehouse West)

London 2 is located within the iRack Networks facility in London Docklands. We operate suites and individual cages at this location

London 2 (TFM120 - Telehouse West), Planned Maintenance

RAID Array failures – London

by jon • January 3, 2018 • 0 Comments

We have recently experienced a number of disk failures, all from a specific batch of Seagate disks purchased in the last 12-18 months. As a precaution we are in the process of performing full backups of key systems that use disks from this batch in case of any other (immediate) issues. On this…

web-11 storage issues

by jon • April 10, 2017 • 0 Comments

We are aware of issues with the RAID storage unit attached to web-11 and our engineers are investigating further At this time it appears that 2 drives in the array have failed leaving the storage unit “at risk” We are working to replace the failed drives at this time and also taking the precaution…

AT RISK – Backbone maintenance 03.10.2015

by jon • October 1, 2015 • 0 Comments

As part of our continuing commitment to upgrade and enhance the Fido network backbone, we will be installing 3 additional switches into the ring between Telehouse North and Telehouse West on Saturday evening. The maintenance will involve inserting 3 new switches into the virtual chassis fabric and provisioning them in anticipation of connecting new customers in both locations over the…

AT RISK – Extended Network Maintenance 28th – 31st August 2015

by jon • August 22, 2015 • 5 Comments

Please note that we will be performing extended maintenance to replace / upgrade a number of ether switches in our London Telehouse facility over the Bank Holiday weekend and install updated firmware on existing switches. The work will involve firmware upgrades and the implementation of a “Virtual Chassis” between the switches in both Telehouse North…

Emergency Maintenance 5-7th June

by jon • June 6, 2015 • 0 Comments

Following on from the failure of IP House operated by iRack Networks Ltd (and previously also Media City in Salford Manchester) we have been forced to take emergency action to secure customer servers and all customer data housed within the IP House London facility. Steps have been taken to migrate all customer data and servers securely…

LINX Juniper LAN Broadcast Storms

by jon • May 27, 2015 • 0 Comments

The LINX (London Internet Exchange) Juniper peering LAN is currently experiencing high volumes of broadcast traffic. As a precaution, we have disabled connections to the LINX Juniper LAN in order to restore stability We are awaiting an update from LINX as to the cause of the broadcasts and their plans to resolve the situation

AT RISK: Bank Holiday Maintenance 23-25th May 2015

by jon • May 19, 2015 • 0 Comments

We are planning a full range of works over the Bank Holiday weekend which will result in upgraded capacity and improved network performance. During the maintenance window a number of segments of the network will be upgraded which may result in brief periods where services should be considered “At Risk” when redundant paths are…

At Risk: emergency maintence at IPH

by jon • July 23, 2014 • 0 Comments

The replacement line card in iph-core-1 is exhibiting further issues and by our estimates is going to fail completely within the next 4 hours We have an engineer en route with a replacement and we expect to install this as soon as the engineer arrives on site. This will result in a brief…

Emergency Maintenance

by jon • July 22, 2014 • 0 Comments

Following on from this afternoon’s issues with iph-core-1 we have identified a requirement to update the firmware on this router and associated line cards and the failover router iph-core-2 Owing to the urgency of this requirement we intend to perform an update and reboot this evening at approximately 10pm The reboot of each router should…

Planned Maintenance

by jon • March 7, 2014 • 1 Comment

We will be performing a number of upgrades over the weekend of 29th/30th March between 23:00 and 05:00