Due to the delayed arrival of replacement MUXes from our supplier in the Netherlands we are being forced to delay this maintenance until Wednesday evening The units arrived in the UK on a pre-noon delivery slot Friday however DHL have so far not been able to locate the units after moving them from Heathrow…
Author: jon
CoLocation Centres
POSTPONED – Maintenance: Replacing faulty MUX in THW at 22:00 Saturday
by jon • • 1 Comment
Further to the issues this week and the installation of a temporary replacement MUX last night to bring our redundant link back online we are anticipating the receipt of a replacement MUX on Friday. The work to replace the MUX should not be service affecting, we will simply route traffic over the primary link whilst…
Latest
ALL CLEAR – Network Issues
by jon • • 0 Comments
the faults have now been found and resolved a full RFO will follow at the beginning of next week, once we have reviewed all the logs / reports and had time to consolidate the events into a meaningful report.
Latest
Multiple fibre breaks
by jon • • 0 Comments
Whilst engineers were working on the fault between our sites in Telehouse North and Telehouse West we experienced a further break in our backup connection(s) between North and West resulting in the isolation of the facility in West. We have been working to configure a temporary route via Telehouse East as an additional backup…
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AT RISK – Work to repair fibre between THN and THW
by jon • • 0 Comments
Following on from the investigative work which has been ongoing since Monday afternoon, we have now (we believe) identified the real cause of the network problems, which is a damaged fibre / faulty optic on the link between Telehouse North and Telehouse West. Engineers are now working to isolate and repair the faulty link…
CoLocation Centres, Hosting, Planned Maintenance
Emergency Maintenance – Line card reset
by jon • • 1 Comment
We believe we have identified an issue which has been causing a small amount of packet loss in the network following a configuration error during the upgrade / install process which was completed over the Bank Holiday weekend. We have scripted a configuration change which will roll out to the new core at 01:00 BST…
Bulletin Board, CoLocation Centres, Hosting, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), London-4 (TFM42 - Telehouse East), Planned Maintenance, US (East)
AT RISK – Extended Network Maintenance 28th – 31st August 2015
by jon • • 5 Comments
Please note that we will be performing extended maintenance to replace / upgrade a number of ether switches in our London Telehouse facility over the Bank Holiday weekend and install updated firmware on existing switches. The work will involve firmware upgrades and the implementation of a “Virtual Chassis” between the switches in both Telehouse North…
Planned Maintenance
POSTPONED – Router upgrades
by jon • • 0 Comments
We will be performing routine maintenance this evening to swap out line cards on one of our Juniper routers adding in additional 10 Gigabit ports We anticipate a minimal amount of disruption during this maintenance window as we upgrade a routing engine on one of the primary edge routers to increase performance and capacity on the…
Planned Maintenance
vpsh3 security update
by jon • • 0 Comments
We are in the process of applying an urgent security update to the virtualisation platform “vpsh3” Customers with VMs and/or VPS on this platform may find their nodes become unavailable briefly whilst the farm reboots between 05:40 and 06:00 We apologise for the short notice in relation to this urgent update and expect normal service…
Hosting, Latest, Planned Maintenance
fidonet.com down for maintenance
by jon • • 0 Comments
We have identified issues with the database behind the control panel and web site which drives fidonet.com Engineers are working on the current issues and whilst we had initially thought the problems to be minor, they are taking time to clear and address properly The site will be down overnight as we perform…