12:15 – One of our VoIP providers is experiencing issues due to network problems. Their engineers are actively working on resolving the issue 12:30 – Their engineers are still working on the problem 12:45 – No further updates at this time 15:00 – Their team have been able to restore partial service and this is…
Tag: Outage
Latest
Partial Network Outage
by jon • • 0 Comments
Friday 2nd March 2018 We are continuing to experience issues with one of our virtualisation farms at this time. Engineers are working on restoring the Hypervisor nodes, which will restore access to servers including some Glide mail stores, web-11 and some DSL / VPN authentication services which are also affected. On behalf of FidoNet, please…
Latest
Network Instability 17.02.09
by jon • • 0 Comments
Following on from yesterday’s global outage caused by bogus BGP advertisements, we continued to experience a number of smaller blips as the route which had originally been filtered then re-appeared through smaller peers / transit links
CoLocation Centres, Hosting
Network Outage 16.02.09
by jon • • 1 Comment
At approximately 16:24 today we experienced a failure on 2 of our 3 border routers which after investigation was attributed to a bogus route advertisement from a network in Romania
Hosting
Plesk Node Problems
by jon • • 0 Comments
We are aware of problems with plesk nodes psa03 and psa04 Engineers are looking into these problems currently and hope to restore service shortly ** UPDATE ** The problem was being caused by a Denial of Service attack from the Russian Federation. We have worked to block and resolve this issue, and restore service. We…
Bulletin Board, Hosting, Latest, Planned Maintenance
Routing Issues
by jon • • 0 Comments
Owing to a maintenance error by our fibre provider over night, we have been experiencing some issues with asymmetric routing This has had an adverse effect on some sites we host, and we are investigating why despite having redundant services in place that some customer’s have been unable to contact their sites as a result…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex)
vpsh1 failure
by jon •
** UPDATE ** vpsh1 has now been replaced. It appears to have been a hardware problem which manifested itself overnight and caused a reboot / hang of the server. Engineers spent the first part of the morning restoring service to affected VPS containers by migrating the data onto functioning servers, and then worked to identify…
Hosting, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
Following on from routine maintenance overnight, we have experienced some technical issues which have resulted in a longer than anticipated outage for the Fido Control Panel. Our engineers are actively working on a solution, and we hope to restore control panel access within the next 2-3 hours. Please accept our apologies for any inconvenience this…
Broadband, CoLocation Centres, London 2 (TFM120 - Telehouse West)
RFO: 29.09.08
by jon •
At approximately 18:15 BST whilst engineers were working in one of our racks in IP House a power cable feeding one of our core routers became dislodged from the distribution board.