We have received notification from our DSL partners Zen Internet of emergency maintenance which may impact some customers Incident: Routing & Core Network – Emergency Maintenance – Manchester Central and Blackfriars exchanges We have become aware of a potential issue that could cause packet loss at Manchester Central and Blackfriars exchanges. An emergency…
Tag: Broadband
Broadband
DSL Bearer Outage
by jon • • 0 Comments
The following new Broadband (xDSL) incident has been identified. Further information is detailed below. Exchange Bearer Outage(New) Outage Start: Mon, 25/07/2016 16:40 End: Update: Mon, 25/07/2016 18:30 Clear: We are currently experiencing a Major Service Outage affecting customers connecting through the following exchanges. Further updates will be posted as they become available. ABERKENFIG ABINGER ALFRISTON AMERSHAM ARKWRIGHT…
Broadband
xDSL Network issues
by jon • • 0 Comments
We are aware of an issue currently affecting our xDSL customer base, manifesting itself as poor performance. Our Systems team are currently investigating. Further information will be provided as and when it becomes available. Update: 17:50 – We believe the issues have now been resolved. We are actively pressing our suppliers for an update and…
Latest
DSL Network Firmware Upgrades
by jon • • 2 Comments
We will be performing maintenance on the ADSL network over the weekend to upgrade the firmware on our core routers. This is in response to the earlier unexpected resets which have now been tracked to a problem with the BGP implementation on the Firebrick. We have worked with the vendors and now have a firmware…