Fido.Net Status Updates

xDSL Network issues

We are aware of an issue currently affecting our xDSL customer base, manifesting itself as poor performance.

Our Systems team are currently investigating.

Further information will be provided as and when it becomes available.

Update:

17:50 –  We believe the issues have now been resolved.  We are actively pressing our suppliers for an update and explanation for this interruption to service.

 

Conclusion (from our upstream provider)

Subsequent engineering work has resolved the issues and the network is now performing correctly.

An investigation is being conducted into the initial cause of the fault and an incident report will be made available next week.

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