Following on from Monday’s emergency maintenance and applications of emergency patches to our border routers to overcome a major DoS, resulting from a malformed optional transitive attribute in the AS4_PATH we have continued to monitor our network, and have noticed a number of new malformed packets attempting to cause a further denial of service. Our…
Latest
Network Instability 17.02.09
by jon • • 0 Comments
Following on from yesterday’s global outage caused by bogus BGP advertisements, we continued to experience a number of smaller blips as the route which had originally been filtered then re-appeared through smaller peers / transit links
CoLocation Centres, Hosting
Network Outage 16.02.09
by jon • • 1 Comment
At approximately 16:24 today we experienced a failure on 2 of our 3 border routers which after investigation was attributed to a bogus route advertisement from a network in Romania
CoLocation Centres, Planned Maintenance
All Clear
by jon • • 0 Comments
This evenings scheduled maintenance has now been completed without incident and within the allocated windows. Please address any queries to support@fido.net
Broadband, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Scheduled Maintenance – 11.01.09
by jon • • 1 Comment
We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…
Bulletin Board, Hosting, Latest, Planned Maintenance
vpsh2 reboot (unscheduled)
by jon • • 0 Comments
At 18L58 vpsh2 failed and an unscheduled reboot had to be performed to replace the kernel. Normal service was restored by 19:10
CoLocation Centres, Latest, London 1 (Hex)
Hex Outage
by jon • • 0 Comments
Update – 22:54 Failed components have been replaced and servers are returning to normal including our fibre links / connections for that segment of the DSL network Please accept our apologies for any inconvenience 21:30 – Power Outage in Network Rack We have lost power to a portion of the rack in Harbour Exchange, which…
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psa02 maintenance
by jon • • 0 Comments
psa02 has been suffering from excessive load today as a result of higher than usual email volumes. It appears at least 2 customers have both sent “mass emails” today, in addition to a higher than usual influx of UCE In the space of 12 hours this server has been asked to process more email than…
Hosting
Plesk Node Problems
by jon • • 0 Comments
We are aware of problems with plesk nodes psa03 and psa04 Engineers are looking into these problems currently and hope to restore service shortly ** UPDATE ** The problem was being caused by a Denial of Service attack from the Russian Federation. We have worked to block and resolve this issue, and restore service. We…
CoLocation Centres
Fibre Break between INX and GS1
by jon • • 0 Comments
Service has now been restored to the INX< ->GS1 fibre leg following the works carried out by our supplier. The ring is once again complete, and resilient to a single fibre break. ** 17:00 ** We have just received an update from our fibre provider. It seems a city contractor has damaged a 200 meter…