Window Commences: 2013-03-05 23:00:00 GMT (UTC + 0) Window Concludes: 2013-03-06 05:00:00 GMT (UTC + 0) Reason for notification DWDM Mux Installation As part of our Next Generation Network project, in this window we will be installing DWDM muxes into the existing Metro ring in London. This will us to bring the…
CoLocation Centres, Hosting, Latest
web-11 reboot
by jon • • 0 Comments
web-11 is currently reporting problems and we are rebooting in the hope that this clears the issues. We expect the server to be restored by 8am The server was rebooted and came back into service just before 8am. The cause of the outage appears to have been a locked process causing an intermittent…
Hosting
web-21 emergency reboot
by jon • • 0 Comments
web-21 (one of our cpanel nodes) has been experiencing some memory related issues today Attempts to clear cleanly have failed and we have taken steps to force a reboot in order to try to clear the errant process(es). We expect the server to return quickly (and in fact it has already returned while I’m…
CoLocation Centres, Hosting, Latest
Reminder – Network Maintenance
by jon • • 0 Comments
A quick reminder that the network maintenance previously notified here http://status.fido.net/2013/01/31/lonap-maintenance-advanced-notice-feb-12th-13th/ Will be starting at 23:00 tonight. During this time you may find some disruption to connectivity as routes reconverge
CoLocation Centres, Hosting, Latest
DDoS causing temporary network issues
by jon • • 0 Comments
Tonight we have seen another concerted DDoS attempt with over 6 Gigabit of traffic periodically destined for specific hosts on our network. We have worked to minimise the impact of these attacks and where appropriate installed blackhole routes and/or re-routed traffic to less congested ports. As a result some website access may have been…
Hosting, Latest
ALL Clear: Telehouse <-> DBC
by jon • • 0 Comments
Following on from an emergency hardware replacement at THN connections to our DBC site should now be live again. Customers may have noticed partial or total routing loss for a period during this emergency maintenance, and we are investigating why the redundant links were not as effective as they should have been, although we…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
AT RISK: Telehouse to DBC Link
by jon • • 0 Comments
Engineers are currently investigating a problem with the fabric between Telehouse and our DBC site in London Docklands. There appears to be a fault with one of the redundant switches, and this has been removed temporarily while engineers investigate further. During this emergency maintenance the network is at risk should the redundant connection also…
Hosting
web-11 Plesk interface maintenance
by support • • 0 Comments
Following on from today’s emergency maintenance on web-12, a security patch is being applied to web-11 which will result in the control panel interface being unavailable temporarily. We anticipate that this maintenance will take less than 15 minutes and apologise for any inconvenience whilst this emergency maintenance takes place. Websites should continue to operate unaffected…
Hosting
web-12 Plesk interface issues
by support • • 0 Comments
We are currently experiencing problems with the plesk interface on web-12 (port 8443) Engineers are investigating the cause of the failure and hope to restore the control panel link shortly Update: 13:15 A patch has now been applied and the control panel restored to service. Please accept our apologies for any inconvenience caused by this…
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LoNAP Maintenance – advanced notice – Feb 12th & 13th
by jon • • 0 Comments
We have received a notification that during the nights of Feb 12th and Feb 13th, LoNAP will be performing maintenance to expand the capability of their peering exchange. During this period we can expect some instability and routing issues to peers accessed via the LoNAP exchange. FidoNet will do everything possible to minimise…