One of our virtualisation clusters – vpsh6 – has just experienced an unexpected reset We are investigating currently and anticipate service to be restored within the next 20 minutes UPDATE: Service is being restored 09:35 UPDATE2: Service has now been restored 09:43 We are aware that while vpsh6 was offline our office phones…
Planned Maintenance
Fido Apps Maintenance
by jon • • 2 Comments
We will be performing maintenance and updates on the Fido Apps platform between 23:30 UTC and 02:00 on the 8th November 2013 During this time users may experience brief periods where they are unable to access their mailboxes.
CoLocation Centres, Hosting, Latest
vpsh6 temporary failure
by jon • • 0 Comments
09:40 vpsh6 is currently undergoing emergency maintenance following a CPU error We anticipate this server will be restored within the next 30-45 minutes Please accept our apologies for any inconvenience this emergency maintenance may cause. During the maintenance authentication services and web services may be affected UPDATE: 10:00 vpsh6 has now been restored and…
Hosting, Planned Maintenance
Fido Apps Upgrade and Maintenance
by jon • • 0 Comments
POSTPONED – This maintenance is being rescheduled to the 9th November 2013 [AT RISK 5th October 21:00 – 6th October 03:00] We will be performing routine maintenance and applying patches / updates to the Fido Apps platform over the weekend. Customers should notice minimal impact whilst the front ends are upgraded …
Latest
Incoming Numbers
by jon • • 0 Comments
We are aware of some issues with some of our incoming numbers following last night’s emergency maintenance on one of our VoIP servers We are currently working to address these issues In the mean time please try the following numbers as they present through different carriers 0203 519 0000 0203 432 6700 0845…
Hosting, Latest
VoIP issues
by jon • • 0 Comments
Following the failure/retirement of one of our oldest / legacy voip nodes last night it has become apparent that a number of customers have hard coded either the IP address of that node or the DNS for voip-3 instead of the DNS sip.fidotalk.co.uk for their SIP server Further to this we are aware that…
Bulletin Board, Planned Maintenance
voip system maintenance
by jon • • 0 Comments
One of the nodes in our voip cluster (voip-3) entered a complicated failure state overnight which resulted in a number of incomplete calls. We are unsure as to the full reason behind this failure although a reboot did resolve the issue with the affected node. As such we will be performing emergency maintenance this…
CoLocation Centres, Hosting, Latest
vpsh6 issues
by jon • • 0 Comments
We are currently aware of issues with vpsh6 which has experienced an unexpected kernel panic / DDoS attack. Engineers are working on the issue, services are returning as we write. We apologise for any inconvenience caused.
Bulletin Board, CoLocation Centres, Hosting, Latest
Microsoft “Patch Tuesday” Update #6
by jon • • 0 Comments
A number of critical security patches have been released by Microsoft overnight, and a large number of Windows servers are in the process of installing these critical security patches automatically and rebooting to complete the update. If you have a Windows Server or Virtual Server hosted with FidoNet and have critical updates enabled then…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way