POSTPONED – This maintenance is being rescheduled to the 9th November 2013 [AT RISK 5th October 21:00 – 6th October 03:00] We will be performing routine maintenance and applying patches / updates to the Fido Apps platform over the weekend. Customers should notice minimal impact whilst the front ends are upgraded …
Category: Planned Maintenance
Bulletin Board, Planned Maintenance
voip system maintenance
by jon • • 0 Comments
One of the nodes in our voip cluster (voip-3) entered a complicated failure state overnight which resulted in a number of incomplete calls. We are unsure as to the full reason behind this failure although a reboot did resolve the issue with the affected node. As such we will be performing emergency maintenance this…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
OnApp Cloud Upgrade
by jon • • 0 Comments
We will be performing updates and upgrades to the OnApp Cloud during the Friday maintenance window Updates should take no more than 30 minutes and will be implemented during the window 22:00 to 04:00 BST During this time you may find your OnApp Virtual Machine reboots, and also that the control panel may…
Hosting, Planned Maintenance
Fido Apps Upgrades
by jon • • 0 Comments
We will be performing maintenance on the Fido Apps service on Friday evening from 22:00 through to 02:00 BST During this time customer access to mail stores may be affected briefly (less than 20 minutes) in each case. The upgrade is to resolve issues with AutoDiscover of ActiveSync settings, as well as to…
Planned Maintenance
vpsh6 maintenance
by jon • • 0 Comments
We have detected a potential problem with the storage array associated with vpsh6 and are performing emergency maintenance to avoid any risk of data loss As a result containers associated with vpsh6 will be unavailable for up to 30 minutes while we reboot and perform a disk repair Apologies for the short notice…
Planned Maintenance
Web Server Problems
by jon • • 0 Comments
We are currently aware of issues with web-21, web-13 and web-11 23:40 These servers share very few if any similarities or back ends. It appears that these servers are currently the subject of DDoS attack which we are in the process of blocking. We will update this post with more information as it is…
CoLocation Centres, Planned Maintenance
Advance Notice of Network Maintenance 5th-6th Mar
by jon • • 0 Comments
Window Commences: 2013-03-05 23:00:00 GMT (UTC + 0) Window Concludes: 2013-03-06 05:00:00 GMT (UTC + 0) Reason for notification DWDM Mux Installation As part of our Next Generation Network project, in this window we will be installing DWDM muxes into the existing Metro ring in London. This will us to bring the…
Hosting, Planned Maintenance
Cloud Platform Upgrades
by jon • • 1 Comment
We will be performing a number of upgrades to our Cloud platform in our regular Friday night maintenance slot on 30th November 2012. Customers with VPS servers will notice a brief (less than 10 second) outage whilst their servers are migrated to the new platform which involves a reboot. The new platform boasts faster CPUs…
Latest, Planned Maintenance
BT Wholesale 21CN Network Upgrades
by jon • • 0 Comments
Engineering work will be carried out in the LONDON FARADAY area as part of BT’s BRAS software upgrades for stability during the following windows; 05/07/2012 02:00 – 06:00hrs 06/07/2012 02:00 – 06:00hrs During this time customers will experience downtime of up to 2 hours. We advise users experiencing connectivity issues after the maintenance window has…