We will be performing routine maintenance on our border routers Sunday evening which will result in a reboot / reload of sessions on each router. The impact of this should be minimal as you have connections to redundant routers. The plan is to reboot Hex at approximately 11pm IP House at midnight TeleHouse North at…
Category: Planned Maintenance
Blogroll, Bulletin Board, Hosting, Latest, Planned Maintenance
Support System Upgrade
by jon • • 0 Comments
We will be upgrading the Support Centre over the weekend. The new support centre brings with it a host of new features, including the ability to track your tickets online, improved LiveChat functionality and integration with the Control Panel upgrades we are hoping to implement next week. We will be working to populate the Knowledge…
Bulletin Board, Hosting, Planned Maintenance
Extended Control Panel Maintenance
by jon • • 0 Comments
** UPDATE ** Due to a staff emergency this maintenance has been delayed. We hope to be able to perform this maintenance either over the weekend, or early next week. I would like to apologise for the delay in bringing this new technology to you. Jon Control Panel Maintenance We will be performing upgrades and…
CoLocation Centres, London 1 (Hex), Planned Maintenance
Backbone Maintenance
by jon • • 1 Comment
AT RISK NOTIFICATION:: London Ring. This at risk period is not expected to be service affecting. At risk Window Commences: 2007-02-22 00:00:00 GMT (UTC + 0) At risk Window Concludes: 2007-02-22 02:00:00 GMT (UTC + 0) Reason for notification: To increase port capacity to meet customer demand by addition of two 2x10G backbone switches at…
Latest, Planned Maintenance
Switch Upgrades
by jon • • 0 Comments
We will be continuing our programme of upgrading switches and installing security patches Wednesday night. Customers connected to lon-1-sw1 and lon-1-sw2 will have their connections reset briefly at 3am Wednesday morning. The maintenance / outage should last for less than 5 minutes per switch
Latest, Planned Maintenance
Control Panel Downtime
by jon • • 0 Comments
We are in the process of patching and upgrading the FidoNet Control Panel. This service will be offline for the next 2 hours whilst we complete this maintenance. Apologies for any inconvenience
Broadband, Planned Maintenance
DSL Maintenance
by jon • • 0 Comments
Following on from this weeks earlier emergency maintenance, a reboot of the LNS at HEX is required and we plan to perform this during the normal routine maintenance window Wednesday morning. The outage should last no more than 5 – 10 minutes and will occur at 3am.
Broadband, Latest, Planned Maintenance
DSL Network Maintenance
by jon • • 1 Comment
We need to perform emergency maintenance on a portion of our Broadband network this evening. We will commence the maintenance at 00:00 and should have the work resolved by 01:00 During this time users may find their lines disconnect and that they may take some time to re-establish. We apologise for the short notice of…
Latest, Planned Maintenance
Router Maintenance
by jon • • 0 Comments
We will be rebooting the routers on our core network this evening to apply a new kernel/firmware patch. At the same time we will also be upgrading configurations on our switches. Customers will notice a brief loss of routing whilst this maintenance is undertaken due to their switch connections being reset. We plan to start…
Latest, Planned Maintenance
Control Panel Maintenance
by jon • • 1 Comment
We are experiencing technical difficulties with our main control panel server and have had to take the server offline for maintenance. We are actively working to restore this part of the service, and will have more information shortly. We hope that full service will be restored by 8pm this evening.