Category: Planned Maintenance

Planned changes and maintenance. Things we intend to do going forwards. Plans and road map

CoLocation Centres, Planned Maintenance

All Clear

by jon • January 11, 2009 • 0 Comments

This evenings scheduled maintenance has now been completed without incident and within the allocated windows. Please address any queries to support@fido.net

Scheduled Maintenance – 11.01.09

by jon • January 8, 2009 • 1 Comment

We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…

vpsh2 reboot (unscheduled)

by jon • January 7, 2009 • 0 Comments

At 18L58 vpsh2 failed and an unscheduled reboot had to be performed to replace the kernel. Normal service was restored by 19:10

Routing Issues

by jon • October 22, 2008 • 0 Comments

Owing to a maintenance error by our fibre provider over night, we have been experiencing some issues with asymmetric routing This has had an adverse effect on some sites we host, and we are investigating why despite having redundant services in place that some customer’s have been unable to contact their sites as a result…

Control Panel Maintenance

by jon • October 15, 2008 • 0 Comments

Following on from routine maintenance overnight, we have experienced some technical issues which have resulted in a longer than anticipated outage for the Fido Control Panel. Our engineers are actively working on a solution, and we hope to restore control panel access within the next 2-3 hours. Please accept our apologies for any inconvenience this…

Planned Maintenance – 31.07.08

by jon • July 24, 2008 • 0 Comments

Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…

Emergency Network Maintenance

by jon • July 20, 2008 • 0 Comments

It was necessary to reboot one of the core switches this morning in order to clear a buffer issue and apply the same update as was applied earlier this week to other core switches. As such customers may have noticed a brief period overnight where their connectivity was affected as the switch was rebooted. We…

Routine Maintenance

by jon • July 14, 2008 • 0 Comments

UPDATE Thursday 17th July Maintenance has now been completed. ===== Monday 14th July We will be performing routine maintenance Thursday morning Maintenance will commence at approximately 3:30 am and we anticipate it should be concluded by 04:30 During this time each of our Cisco switches will be rebooted in turn to apply new settings /…

vz-win upgrade

by jon • June 8, 2008 • 0 Comments

We will be upgrading vz-win-1 to Virtuozzo 4.0 over the next 48 hours. As a result, customers with containers hosted on this node may notice a brief period when their VPS is migrated to another hosting platform to free up vz-win-1 for a reboot / etc. Once the upgrade has been completed your containers will…

Windows VPS Server reboot (vz-win-1)

by jon • April 16, 2008 • 0 Comments

vz-win-1 is currently suffering from memory problems and requires a reboot (appears to be a memory leak, we are investigating further but need to reboot to reclaim the memory at this time). There will be a brief outage of windows VPS’s hosted on this server whilst the server reboots The reboot is expected to commence…