The LINX (London Internet Exchange) Juniper peering LAN is currently experiencing high volumes of broadcast traffic. As a precaution, we have disabled connections to the LINX Juniper LAN in order to restore stability We are awaiting an update from LINX as to the cause of the broadcasts and their plans to resolve the situation
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Hosting, Latest, London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
AT RISK: Bank Holiday Maintenance 23-25th May 2015
by jon • • 0 Comments
We are planning a full range of works over the Bank Holiday weekend which will result in upgraded capacity and improved network performance. During the maintenance window a number of segments of the network will be upgraded which may result in brief periods where services should be considered “At Risk” when redundant paths are…
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Network issues 10.03.2015 – London
by jon • • 1 Comment
We are aware of issues with one of our core routers which may be causing some abnormal routing for some customers. The problems started shortly after 02:07 this morning Engineers are investigating currently
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Border network security updates – 14th/15th Feb 2015
by jon • • 0 Comments
We will be performing some minor updates to our border routers this weekend to enhance security and minimise possibilities of DDoS attacks on the borders. These changes are minimal at this stage and should have no discernible effect, although BGP peers may notice sessions reset depending on how the sessions are configured. We…
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AT RISK – Fibre issue in THN <-> THE
by jon • • 0 Comments
08:10 We have identified an issue with one of the fibre connections between Telehouse North and Telehouse East Engineers are currently on site resolving the issue During this time the resilient ring is at risk and routing may be briefly affected as the ring topology resets 08:30 Update the break has been addressed and…
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NTP Vulnerability
by jon • • 0 Comments
CERT have published an advisory in relation to a vulnerability in the ntpd daemon https://ics-cert.us-cert.gov/advisories/ICSA-14-353-01A As a precaution, we have already forced an update on customer routers which we manage where a new firmware update is already available. We are also planning on updating our core routers over the next few days, between midnight…
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IP House – Connectivity Issues
by jon • • 2 Comments
We are aware of issues with one of the edge routers in IP House which is causing some connectivity issues. We have attempted to restart the router however it now seems to have hung in an unmanageable state which is causing some traffic to black hole Engineers are en route and will be replacing…
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IP House Emergency Maintenance 18.12.2014
by jon • • 0 Comments
Following on from issues this morning with one of our Juniper Edge routers, we will be performing a precautionary reset (and minor config change) shortly after 10pm We anticipate the impact of the reboot to be minimal however single homed customers may notice a brief (30 second) outage while the routes converge.
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Network issues 18.12.2014
by jon • • 3 Comments
We have identified issues with one of our Juniper core routers / BGP edge routers this morning Initial attempts to rectify the issue by engineers have been unsuccessful and an emergency reboot has been initiated to attempt to resolve the connectivity issues through this node. We will update this notification in more detail once…
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RFO – London 2 connection issues 25.11.2014 AM
by jon • • 0 Comments
At approximately 08:30 this morning one of our trusted peers started to experience network issues which translated as sending increased prefixes via our BGP interconnect (Border Gateway Protocol) (500,000 instead of the usual 10,000 routes). Our automated systems detected this and shut the sessions down, however owing to a configuration timeout issue the sessions…