vpsh3 is currently experiencing storage array problems. Our engineers are working hard to resolve this problem however it will be 2-3 hours before the server is restored. We were able to migrate most of the servers hosted on this platform onto alternative servers, however there were a handful which could not be migrated. Those servers…
Category: Latest
Latest
VZ – vpsh2 – unscheduled outage
by jon • • 0 Comments
vpsh2 has just started to exhibit memory related problems. The server required a reboot and we are now continuing to monitor the server for any other abnormal behaviour. We are in the process of rolling out 2 additional VZ servers, these with Dual Processor, Quad Core Xeon servers, and we hope to have these live…
Bulletin Board, Hosting, Latest, Planned Maintenance
redmail.com server reboot
by jon • • 0 Comments
The server hosting redmail.com and a number of corporate customers will be rebooted at 21:30 UTC this evening to apply a kernel security patch. We anticipate the reboot / down time should be no more than 5 minutes
Bulletin Board, Hosting, Latest
Control Panel offline
by jon • • 0 Comments
The control panel is currently offline following an unplanned reboot. Whilst the server has rebooted there is a large amount of storage to sanity check and we are waiting for “fsck” to finish running. We hope normal service will be restored by 21:00 hours. **UPDATE** The disk repair is taking considerably longer than anticipated. At…
Latest
Plesk Server Maintenance
by jon • • 0 Comments
Routine diagnostics have spotted problems with libraries on both psa03 and psa04 We have taken the view that it will be quicker to rebuild and restore these servers from snapshots than to attempt to rescue the rather old Fedora Core 2 libraries – especially as both of these servers are overdue for an upgrade. With…
Bulletin Board, Latest
Emergency Maintenance
by jon • • 0 Comments
Maintenance has now been completed – we worked to keep any disruption to a minimum whilst replacing the faulty drives in this server – however would like to apologise to any customer affected whilst we worked on this server. ==== We have had to perform an emergency reboot of one of our hosting servers (vpsh6).…
Bulletin Board, Hosting, Latest, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
The main control panel server has been experiencing some technical difficulties over the last 24-48 hours. As a precaution we have reverted to backup hardware and have taken the main server offline for a full diagnostic. As a result customers may notice slightly slower response times from the control panel. We apologies in advance for…
Bulletin Board, Latest
Fax2Email Service Delays
by jon • • 0 Comments
We are aware of problems at our upstream telco which are causing issues with some fax2email accounts. Our service provider’s engineers are actively working on the problem and hope to have the issue resolved soon.
Bulletin Board, Hosting, Latest, London 3 (TFM3 - Telehouse North)
Outage Report
by jon • • 1 Comment
At approximately 03:10 this morning we experienced what appears to be the culmination of a memory leak on one of our core routers which caused the Cisco Express Forwarding (CEF) table to crash on said router. The problem was cleared by 06:10 this morning however there would have been up to a 3 hour window…
Bulletin Board, CoLocation Centres, Latest, London 1 (Hex), Planned Maintenance
Switch Upgrades
by jon • • 1 Comment
There will be a brief outage at 2am Thursday morning while we update the firmware on one of our core switches at London-1 (Hex). This outage should last for no more than 5 minutes whilst the switch reboots. Please address any queries to support@fido.net