Following on from yesterday’s global outage caused by bogus BGP advertisements, we continued to experience a number of smaller blips as the route which had originally been filtered then re-appeared through smaller peers / transit links
Category: Latest
Broadband, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Scheduled Maintenance – 11.01.09
by jon • • 1 Comment
We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…
Bulletin Board, Hosting, Latest, Planned Maintenance
vpsh2 reboot (unscheduled)
by jon • • 0 Comments
At 18L58 vpsh2 failed and an unscheduled reboot had to be performed to replace the kernel. Normal service was restored by 19:10
CoLocation Centres, Latest, London 1 (Hex)
Hex Outage
by jon • • 0 Comments
Update – 22:54 Failed components have been replaced and servers are returning to normal including our fibre links / connections for that segment of the DSL network Please accept our apologies for any inconvenience 21:30 – Power Outage in Network Rack We have lost power to a portion of the rack in Harbour Exchange, which…
Latest
psa02 maintenance
by jon • • 0 Comments
psa02 has been suffering from excessive load today as a result of higher than usual email volumes. It appears at least 2 customers have both sent “mass emails” today, in addition to a higher than usual influx of UCE In the space of 12 hours this server has been asked to process more email than…
Bulletin Board, Hosting, Latest, Planned Maintenance
Routing Issues
by jon • • 0 Comments
Owing to a maintenance error by our fibre provider over night, we have been experiencing some issues with asymmetric routing This has had an adverse effect on some sites we host, and we are investigating why despite having redundant services in place that some customer’s have been unable to contact their sites as a result…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex)
vpsh1 failure
by jon •
** UPDATE ** vpsh1 has now been replaced. It appears to have been a hardware problem which manifested itself overnight and caused a reboot / hang of the server. Engineers spent the first part of the morning restoring service to affected VPS containers by migrating the data onto functioning servers, and then worked to identify…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Planned Maintenance – 31.07.08
by jon • • 0 Comments
Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…
Latest
ADSL issues
by jon • • 0 Comments
due to a network outage at our upstream provider, some of our ADSL clients experienced a loss in connectivity, this outage was quickly resolved and clients reconnected. should any clients have connection issues and a ‘3 minute reboot’ of your router does not help, please call us for advice. We can only apologise for the…
Latest
psa03 – emergency maintenance
by jon • • 1 Comment
psa03 is currently experiencing disk problems and is offline whilst engineers effect a repair We will post more information as it becomes available