Category: Hosting

Shared Hosting Issues

Bulletin Board, Hosting, Planned Maintenance

web-11 updates and reboot

by jon • June 3, 2015 • 0 Comments

We are preparing to perform upgrades and a reboot on web-11 Initial work is well underway however the actual reboot will most likely be scheduled for the early hours of Thursday morning as we are running towards the end of our planned maintenance window tonight and not all checks have been completed. The upgrades constitute…

web-21 unexpected reboot

by jon • June 3, 2015 • 1 Comment

web-21 underwent an unplanned reboot this morning at approximately 03:30 BST As a result the local file system is in need of a check and repair, which it is anticipated will take upwards of 45 minutes Once the fsck process has completed we should be able to restore the web server to normal…

LINX Juniper LAN Broadcast Storms

by jon • May 27, 2015 • 0 Comments

The LINX (London Internet Exchange) Juniper peering LAN is currently experiencing high volumes of broadcast traffic. As a precaution, we have disabled connections to the LINX Juniper LAN in order to restore stability We are awaiting an update from LINX as to the cause of the broadcasts and their plans to resolve the situation

AT RISK: Bank Holiday Maintenance 23-25th May 2015

by jon • May 19, 2015 • 0 Comments

We are planning a full range of works over the Bank Holiday weekend which will result in upgraded capacity and improved network performance. During the maintenance window a number of segments of the network will be upgraded which may result in brief periods where services should be considered “At Risk” when redundant paths are…

web-21 emergency maintenance

by jon • August 23, 2014 • 0 Comments

We have identified an issue with the network interfaces in web-21 which require a hardware replacement. We are currently synchronising data from web-21 onto a new server and intend to perform a “swap” overnight. Customers may notice an extended period of downtime while we perform a final sync before putting the new server live. This…

At Risk – Emergency Maintenance THN

by jon • July 29, 2014 • 0 Comments

Due to circumstances outside of our control this maintenance could not be completed as scheduled. Due to the urgent nature of this maintenance we will be undertaking the work Saturday evening instead and will attempt to keep any disruption to an absolute minimum. Maintenance Window – 23:00 – 1st August – 04:00 -2nd August 2014…

Emergency Maintenance

by jon • July 22, 2014 • 0 Comments

Following on from this afternoon’s issues with iph-core-1 we have identified a requirement to update the firmware on this router and associated line cards and the failover router iph-core-2 Owing to the urgency of this requirement we intend to perform an update and reboot this evening at approximately 10pm The reboot of each router should…

web-11 upgrade – 31st May 2014

by jon • May 28, 2014 • 0 Comments

The long awaited upgrade of web-11 is scheduled to happen this weekend. The upgrade will bring the ability to select PHP versions as well as a number of security updates and the latest version of the Plesk control panel. We anticipate the upgrade will take at least 3 hours and during this time access to…

At Risk – Maintenance 8th May 2014

by jon • May 8, 2014 • 1 Comment

We will be performing maintenance this evening to replace / upgrade line cards in two of our edge routers. These line cards have been exhibiting strange behaviour over the last

vpsh3 firmware update

by jon • February 3, 2014 • 1 Comment

Following on from this morning’s vSwitch failure we intend to apply firmware updates and perform a reboot at midnight tonight. Apologies for the short notice, however we feel it is important to apply this update as soon as possible to address these issues.