We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…
Category: Hosting
Bulletin Board, Hosting, Latest, Planned Maintenance
vpsh2 reboot (unscheduled)
by jon • • 0 Comments
At 18L58 vpsh2 failed and an unscheduled reboot had to be performed to replace the kernel. Normal service was restored by 19:10
Hosting
Plesk Node Problems
by jon • • 0 Comments
We are aware of problems with plesk nodes psa03 and psa04 Engineers are looking into these problems currently and hope to restore service shortly ** UPDATE ** The problem was being caused by a Denial of Service attack from the Russian Federation. We have worked to block and resolve this issue, and restore service. We…
Bulletin Board, Hosting, Latest, Planned Maintenance
Routing Issues
by jon • • 0 Comments
Owing to a maintenance error by our fibre provider over night, we have been experiencing some issues with asymmetric routing This has had an adverse effect on some sites we host, and we are investigating why despite having redundant services in place that some customer’s have been unable to contact their sites as a result…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex)
vpsh1 failure
by jon •
** UPDATE ** vpsh1 has now been replaced. It appears to have been a hardware problem which manifested itself overnight and caused a reboot / hang of the server. Engineers spent the first part of the morning restoring service to affected VPS containers by migrating the data onto functioning servers, and then worked to identify…
Hosting, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
Following on from routine maintenance overnight, we have experienced some technical issues which have resulted in a longer than anticipated outage for the Fido Control Panel. Our engineers are actively working on a solution, and we hope to restore control panel access within the next 2-3 hours. Please accept our apologies for any inconvenience this…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Planned Maintenance – 31.07.08
by jon • • 0 Comments
Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…
Bulletin Board, Hosting, Planned Maintenance
vz-win upgrade
by jon • • 0 Comments
We will be upgrading vz-win-1 to Virtuozzo 4.0 over the next 48 hours. As a result, customers with containers hosted on this node may notice a brief period when their VPS is migrated to another hosting platform to free up vz-win-1 for a reboot / etc. Once the upgrade has been completed your containers will…
Hosting, Planned Maintenance
Windows VPS Server reboot (vz-win-1)
by jon • • 0 Comments
vz-win-1 is currently suffering from memory problems and requires a reboot (appears to be a memory leak, we are investigating further but need to reboot to reclaim the memory at this time). There will be a brief outage of windows VPS’s hosted on this server whilst the server reboots The reboot is expected to commence…
Hosting, Latest
vpsh4 unscheduled reboot
by jon • • 2 Comments
vpsh4 has just kernel panic’d and is undergoing a reboot. We are unsure at this time as to the cause of the panic and will be investigating further. During the reboot any Virtual Containers housed on vpsh4 will be unavailable.