Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
Category: London 2 (TFM120 – Telehouse West)
CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
OnApp Cloud Upgrade
by jon • • 0 Comments
We will be performing updates and upgrades to the OnApp Cloud during the Friday maintenance window Updates should take no more than 30 minutes and will be implemented during the window 22:00 to 04:00 BST During this time you may find your OnApp Virtual Machine reboots, and also that the control panel may…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
AT RISK: Telehouse to DBC Link
by jon • • 0 Comments
Engineers are currently investigating a problem with the fabric between Telehouse and our DBC site in London Docklands. There appears to be a fault with one of the redundant switches, and this has been removed temporarily while engineers investigate further. During this emergency maintenance the network is at risk should the redundant connection also…
CoLocation Centres, Hosting, London 2 (TFM120 - Telehouse West)
web-12
by jon • • 0 Comments
web-12 is experiencing some difficulties / file system errors. We have taken the node offline temporarily for emergency maintenance in order to attempt to resolve these issues. We hope to bring the server back online following emergency maintenance
CoLocation Centres, London 2 (TFM120 - Telehouse West), Planned Maintenance
Firmware update DBC – core-2-b2
by jon • • 2 Comments
We need to perform a reboot of core-2-b2 in DBC this evening to load a new firmware release, which will bring this switch up to date and enable certain IPv6 features currently missing or disabled due to bugs. The reboot should take approximately 5 minutes, during which time access to some of our Virtuozzo clusters…
CoLocation Centres, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
RFO – Outage report 07.11.11
by jon • • 0 Comments
During the previously mentioned emergency maintenance to investigate and resolve issues with data errors on a line card in one of our border routers, affecting cross site links between Harbour Exchange and TeleHouse North there was an outage caused by an operational misconfiguration (human error). The outage lasted for approximately 45 minutes and started at…
CoLocation Centres, Hosting, Latest, London 2 (TFM120 - Telehouse West), Planned Maintenance
Cluster Service: Controller Reboot
by jon • • 0 Comments
Following the failure of one of our controller nodes this evening we have had to perform emergency maintenance on a core segment of the network to reboot one of the central data switches. The switch was refusing to learn the new data node addresses causing an imbalance in the network and affecting performance on the…
Hosting, London 2 (TFM120 - Telehouse West), Planned Maintenance
RFO: London-2 – RPB Failure
by jon • • 0 Comments
At approximately 02:00 Thursday morning we experienced a failurein one of our racks located in TeleHouse North. An APC power bar experienced a terminal failure which took out 4 machines that were connected to it. It appears that the power bar then recycled and reset, causing a surge/spike which caused one of the 8 amp…
CoLocation Centres, Hosting, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North)
Routing Problems
by jon •
Following on from Monday’s emergency maintenance and applications of emergency patches to our border routers to overcome a major DoS, resulting from a malformed optional transitive attribute in the AS4_PATH we have continued to monitor our network, and have noticed a number of new malformed packets attempting to cause a further denial of service. Our…
Broadband, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Scheduled Maintenance – 11.01.09
by jon • • 1 Comment
We will be performing routine maintenance between 00:00 and 04:00 on Saturday morning. During this time, access to the control panel will be limited as we perform database maintenance. Our Cisco infrastructure will also undergo routine firmware upgrades which will result in each switch being reloaded in turn causing a brief period of down time…