** UPDATE ** vpsh1 has now been replaced. It appears to have been a hardware problem which manifested itself overnight and caused a reboot / hang of the server. Engineers spent the first part of the morning restoring service to affected VPS containers by migrating the data onto functioning servers, and then worked to identify…
Category: London 1 (Hex)
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Planned Maintenance – 31.07.08
by jon • • 0 Comments
Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…
CoLocation Centres, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Router Upgrades
by jon • • 0 Comments
31st May – Update Owing to certain issues with AS community handling in the maintenance release installed yesterday we are planning a further “emergency” maintenance upgrade this evening with an additional patch which resolves issues with community handling in this release. We anticipate a brief outage at 11pm to transit routes via Tiscali and NTT…
Bulletin Board, CoLocation Centres, Latest, London 1 (Hex), Planned Maintenance
Switch Upgrades
by jon • • 1 Comment
There will be a brief outage at 2am Thursday morning while we update the firmware on one of our core switches at London-1 (Hex). This outage should last for no more than 5 minutes whilst the switch reboots. Please address any queries to support@fido.net
CoLocation Centres, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Router Maintenance
by jon • • 0 Comments
We will be performing routine maintenance on our border routers Sunday evening which will result in a reboot / reload of sessions on each router. The impact of this should be minimal as you have connections to redundant routers. The plan is to reboot Hex at approximately 11pm IP House at midnight TeleHouse North at…
CoLocation Centres, London 1 (Hex), Planned Maintenance
Backbone Maintenance
by jon • • 1 Comment
AT RISK NOTIFICATION:: London Ring. This at risk period is not expected to be service affecting. At risk Window Commences: 2007-02-22 00:00:00 GMT (UTC + 0) At risk Window Concludes: 2007-02-22 02:00:00 GMT (UTC + 0) Reason for notification: To increase port capacity to meet customer demand by addition of two 2x10G backbone switches at…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West)
Routing Problems
by jon • • 0 Comments
Following reports of packet loss and abnormal ping responses from certain parts of our network, we began investigating a switch configuration error earlier today. Whilst reconfiguring the switch to overcome the reported errors a change to the spanning tree configuration caused a number of routing anomalies which started at roughly 13:37. We worked quickly to…
London 1 (Hex)
Generator and UPS Maintenance
by jon • • 0 Comments
Dear Customer, TelecityRedbus will be carrying out a series of routine maintenance works within 6&7 Harbour Exchange Square as part of our ongoing PPM (planned preventative maintenance) programme. These works will take place between Monday 15th January and Wednesday 24th January as detailed below. Generators ———– 15th January – generator maintenance UPS — 16th &…