We will be performing routine maintenance on a number of web servers this evening (Jan 16th 2010) between 23:00 and 01:00 UTC Each server will be rebooted in turn to apply the latest kernel and security patches. We anticipate each server should be offline for no more than 30 minutes, an in most cases a…
Category: Bulletin Board
Bulletin Board, Hosting, Planned Maintenance
Upcoming Web Server Upgrades
by jon • • 0 Comments
Dear Customer, Over the next 2 weeks something wonderful is going to happen to your current hosting subscription. Having extensively tested Plesk 9 over the last few months we are planning a major upgrade of our hosting accounts, with a view to moving everyone onto the latest Plesk and the latest versions of things like…
Bulletin Board, Hosting, Latest, Planned Maintenance
vpsh2 reboot (unscheduled)
by jon • • 0 Comments
At 18L58 vpsh2 failed and an unscheduled reboot had to be performed to replace the kernel. Normal service was restored by 19:10
Bulletin Board, Hosting, Latest, Planned Maintenance
Routing Issues
by jon • • 0 Comments
Owing to a maintenance error by our fibre provider over night, we have been experiencing some issues with asymmetric routing This has had an adverse effect on some sites we host, and we are investigating why despite having redundant services in place that some customer’s have been unable to contact their sites as a result…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex)
vpsh1 failure
by jon •
** UPDATE ** vpsh1 has now been replaced. It appears to have been a hardware problem which manifested itself overnight and caused a reboot / hang of the server. Engineers spent the first part of the morning restoring service to affected VPS containers by migrating the data onto functioning servers, and then worked to identify…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Planned Maintenance – 31.07.08
by jon • • 0 Comments
Window Commences: 2008-07-31 23:00:00 GMT (UTC + 0) Window Concludes: 2008-08-01 06:00:00 GMT (UTC + 0) During the above window the fibre links between each of our 3 UK sites will be taken off line for approximately 10 minutes at a time to perform maintenance and upgrades. Whilst these upgrades are performed traffic between sites…
Bulletin Board, Hosting, Planned Maintenance
vz-win upgrade
by jon • • 0 Comments
We will be upgrading vz-win-1 to Virtuozzo 4.0 over the next 48 hours. As a result, customers with containers hosted on this node may notice a brief period when their VPS is migrated to another hosting platform to free up vz-win-1 for a reboot / etc. Once the upgrade has been completed your containers will…
Bulletin Board, Hosting, Planned Maintenance
Plesk 8.3 Roll Out
by jon • • 0 Comments
We are working over night to roll out Plesk 8.3.0 across our unix hosting platforms. This latest update brings a number of performance enhancements and additional features, including multi-domain alias support on web/email domains and the latest Horde webmail client. As we upgrade each server there may be a brief period where the server becomes…
Bulletin Board, Hosting, Latest
Backup Service
by jon • • 0 Comments
One of the things to come out of the recent service issues was that very few customers are running backups of any kind. We always strongly advise customers that they should backup their important data, both at home and on their servers. If the worst were to happen, you could find yourself without important documents,…
Bulletin Board, Hosting
Outage Report – 18.01.08
by jon • • 0 Comments
It has been a very long 4 days, and I would like to express my sincerest apologies for the disruption in service experienced by those customers who were affected by the failure of the storage array on vpsh3 Thursday morning. We have now just about given up trying to recover any data from the failed…