Following on from this afternoon’s issues with iph-core-1 we have identified a requirement to update the firmware on this router and associated line cards and the failover router iph-core-2 Owing to the urgency of this requirement we intend to perform an update and reboot this evening at approximately 10pm The reboot of each router should…
Category: Bulletin Board
Bulletin Board, Hosting
vpsh6 failure
by jon • • 0 Comments
One of our virtualisation clusters – vpsh6 – has just experienced an unexpected reset We are investigating currently and anticipate service to be restored within the next 20 minutes UPDATE: Service is being restored 09:35 UPDATE2: Service has now been restored 09:43 We are aware that while vpsh6 was offline our office phones…
Bulletin Board, Planned Maintenance
voip system maintenance
by jon • • 0 Comments
One of the nodes in our voip cluster (voip-3) entered a complicated failure state overnight which resulted in a number of incomplete calls. We are unsure as to the full reason behind this failure although a reboot did resolve the issue with the affected node. As such we will be performing emergency maintenance this…
Bulletin Board, CoLocation Centres, Hosting, Latest
Microsoft “Patch Tuesday” Update #6
by jon • • 0 Comments
A number of critical security patches have been released by Microsoft overnight, and a large number of Windows servers are in the process of installing these critical security patches automatically and rebooting to complete the update. If you have a Windows Server or Virtual Server hosted with FidoNet and have critical updates enabled then…
Bulletin Board, CoLocation Centres, Hosting, Latest, London 1 (Hex), London 2 (TFM120 - Telehouse West), London 3 (TFM3 - Telehouse North), Planned Maintenance
Maintenance and Upgrades Completed
by jon • • 0 Comments
Maintenance on the Fido Apps email cluster has now been completed in addition maintenance on the OnApp Cloud Farm has also been completed Should you experience any difficulties following these upgrades please contact support in the usual way
Bulletin Board, CoLocation Centres
vpsh1 disk failure
by jon • • 0 Comments
vpsh1 has experience a failure in one of its raid storage arrays. No data has been lost however the server is operating on a degraded level until the faulty unit can finish healing itself. In order to reduce the load on this server so that it can repair the array more effectively we are…
Bulletin Board
MBORC Update 19th October 2012
by jon • • 0 Comments
MBORC update This brief is to provide Openreach customers with an update on Openreach MBORC status as at Friday 19 October 2012 MBORC lifted in 4 SOM areas/patches Following the MBORC update last Friday, 12 October 2012, where we were able to lift MBORC on 11 SOM areas/patches leaving 14 areas still subjected to MBORC, we are…
Bulletin Board
MBORC Update
by jon • • 0 Comments
MBORC update and further declarations MBORC lifted from one SOM area in the South and declared in four further locations in the North of England and Scotland – 17 of 73 total SOM areas now affected We are committed to keeping MBORC declarations in place for as short a period as possible and to reviewing…
Bulletin Board, Hosting
Virtuozzo Patches
by jon • • 0 Comments
A number of security updates have been released for Virtuozzo recently and we are in the process of applying these to the various nodes in the cloud cluster. Due to the nature of some of the updates a reboot is required of certain controller nodes. These reboots should not impact production nodes, however during the…
Bulletin Board, Hosting, Latest
RFO: switch failure dbc-1
by jon • • 1 Comment
At approximately 17:00 BST this evening we experienced a total failure of one of the Cisco switches in our London 2 facility which caused a small number of customer connections (those without dual uplinks) and hosted servers to go offline. Unfortunately, due to the nature of the failure, it took a short while to identify…