Fido.Net Status Updates

Author: jon

apps-store-3 emergency maintenance

Following on from the errors discovered on apps-store-2 we are performing emergency maintenance on apps-store-3 at this time to address internal authentication issues As such, customers with mail on apps-store-3 may have issues accessing these mailboxes while engineers work to resolve the issue between this node and the authentication servers.   We hope to restore…

Updated SSL Certificates

We are currently busy updating our SSL certificates across all of our servers as the old wildcard certificates for *.fido.net and *.server.fido.net are due to expire on Friday. As such you may receive an SSL certificate warning if you were trusting the old certificate on your domain, or if you connect to a hosts alias…

lon-1 routing issue

At approx 00:27 this morning during a routine configuration update, an issue arose with one of our JunOS routers which resulted in a routing engine becoming unstable. Normal service was resumed at 00:48 We are collecting debug information to submit to Juniper as part of a JTAC incident in relation to the issue at this…

ALL Clear – Extended Maintenance Complete

The extended maintenance window to perform Juniper firmware upgrades on the core network has been completed Maintenance started at 23:00 and was completed by 02:45 Disruption was kept to a minimum, however customers with single feeds will have been affected – primarily between 01:55 and 02:30 during which time we encountered an issue with one…