the Virtuozzo host vpsh2 has just experienced a kernel panic which has taken out a number of VPS containers. We are investigating the causes as well as working to bring that part of our Virtuozzo Cloud back into service as quickly as possible.
Author: jon
Latest
Control Panel Maintenance
by jon • • 1 Comment
We are currently performing maintenance on the control panel and associated back end databases. During this maintenance the customer control panel may fail to load for some users. We are working to restore service as quickly as possible and apologise for any inconvenience caused
Latest
BT ADSL Customers having Relay Problems
by jon • • 0 Comments
It has come to our attention that BT have recently introduced changes to their network which are making it difficult for a number of customers to send emails, by adding their entire ADSL dynamic IP range to the SpamHaus Policy Block List (which basically tells the world not to accept emails from these addresses). The…
CoLocation Centres, Hosting
web-11 issues
by jon • • 0 Comments
We are aware of problems with web-11 this morning and engineers are investigating
CoLocation Centres, Latest
Telecity Redbus – Meridian Gate Power Failure
by jon • • 0 Comments
The utility power in Telecity Meridian Gate has failed. Whilst our equipment is currently running on UPS this will run out of power shortly unless utility power is restored. The network should be treated at-risk to a further incident until the Meridian Gate power issues are resolved.
Broadband
ADSL Network Issues
by jon • • 0 Comments
Following on from and as a direct result of the power failure at TeleCity Redbus today, Enta Net (our ADSL partner) experienced an issue with part of their DSL network which resulted in connections not being passed from their network to our network. Engineers were sent to site and worked to repair / replace equipment…
CoLocation Centres, Hosting, London 1 (Hex)
Redbus Power Failure
by jon • • 5 Comments
We are currently experiencing issues with the mains power supplying the 7th floor infrastructure at Harbour Exchange 6/7. Power has not been transferred to the UPS and generator systems due to a fault that is currently being investigated and this has resulted in a loss of power to 7th floor customer equipment at the site.…
Latest
Planned Maintenance under way
by jon • • 1 Comment
Previously notified planned maintenance https://status.fido.net/2011/04/24/planned-maintenance-hardware-upgrades/ is now under way Affected machines include web-11 vpsh2 vpsh4 R1 Backup Server We hope to have these machines restored within the next hour After which we will start work on vpsh6 web-12 relay-1 redmail.com service and other dedicated customer servers (who have been notified directly)
Hosting
Network Issues
by jon • • 2 Comments
We are aware of networking issues with connections via Level 3 and Deutsche Telecom through the Arbinet Data Exchange. Engineers are investigating these issues currently and have as a temporary measure shut down the affected connections until contact can be made with the relevant technicians in the US / Germany
Bulletin Board, Planned Maintenance
Planned Maintenance: Hardware upgrades
by jon • • 0 Comments
We will be performing a number of hardware upgrades and OS reboots on Sunday May 1st between 2pm and 5pm. During this time services on web-11, vpsh4, vpsh6 will be unavailable for a period of time as the server is re-racked and rebooted. We will work to keep the disruption to an absolute minimum and…