As you may have noticed, we have been having some technical problems over the last few days with Fido Apps (which hosts redmail.com, fidonet.com, fido.net and some other large domains). This started as a result of a hardware failure with a main power distribution unit in our TeleHouse facility on Thursday night at approximately…
Author: jon
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Fido Glide issues
by jon • • 2 Comments
We are currently aware of issues with one of the main Fido Glide mail store nodes which is causing a number of problems including inability to access email for a large number of customers. Engineers are working to resolve this issue and we hope to have an update within the next 4-6 hours This…
Hosting, Planned Maintenance
At Risk – Maintenance 8th May 2014
by jon • • 1 Comment
We will be performing maintenance this evening to replace / upgrade line cards in two of our edge routers. These line cards have been exhibiting strange behaviour over the last
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Abnormal Traffic Patterns
by jon • • 1 Comment
At approx 21:00 this evening we started to detect abnormal traffic levels at our border gateways The profile appears to be that of a DDoS attack and we are currently working to address the attack and mitigate the effects. We will post more information in due course. Engineers are currently focussed on the attack and ensuring…
London 2 (TFM120 - Telehouse West)
Planned Maintenance
by jon • • 1 Comment
We will be performing a number of upgrades over the weekend of 29th/30th March between 23:00 and 05:00
CoLocation Centres, Latest, Planned Maintenance
Network Upgrades
by jon • • 0 Comments
Following on from the recent (brief) periods of instability and issues we experienced over Xmas with our (Cisco) core routers bottle necking due to capacity issues, I am please to confirm that the advanced upgrade plan we have been working on for some time has now been completed ahead of schedule. We have now completed…
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Planned Maintenance
by jon • • 0 Comments
We will be performing maintenance this weekend to run additional fibre and incorporate additional capacity onto our London backbone. This work will commence Saturday evening at 8pm and conclude Sunday by noon. During this work there will be specific “At Risk” periods between 00:00 and 06:00 while we re-splice certain connections and migrate some…
CoLocation Centres, Hosting, Planned Maintenance
vpsh3 firmware update
by jon • • 1 Comment
Following on from this morning’s vSwitch failure we intend to apply firmware updates and perform a reboot at midnight tonight. Apologies for the short notice, however we feel it is important to apply this update as soon as possible to address these issues.
CoLocation Centres, Hosting, Latest, Planned Maintenance
Weekend Maintenance
by jon • • 0 Comments
23:30 The previously notified weekend maintenance is about to commence Please see this article for more details UPDATE: 03:30 – Maintenance has been completed for this evening. We will be monitoring the network closely for the next 24-36 hours in case of any issues following the introduction of the new router hardware.
CoLocation Centres, Planned Maintenance
Upgrades and further improvements
by jon • • 1 Comment
Following on from the projected and planned works we announced towards the end of last year, we will be starting the first round of router upgrades and network enhancements this weekend. Friday evening will see 2 new routers be installed in tandem with the existing infrastructure and we will start to migrate services across onto…