At approximately 13:05 today one of our switches in TeleHouse North (London-3) failed. After some investigation it appears that engineers working on behalf of another company, in adjacent racks, disconnected the wrong power feed from the main TeleHouse distribution which caused our equipment to power down in error. Once they had identified their mistake they…
Bulletin Board, CoLocation Centres, Latest, Planned Maintenance
All Clear: Maintenance Complete
by jon • • 0 Comments
Tonight’s maintenance work is now complete. All switches were upgraded as planned and the ring is once again complete and resilient to a fibre break.
Latest, Planned Maintenance
Network Maintenance Feb 4th
by jon • • 0 Comments
MAINTENANCE NOTIFICATION Window Commences: 2010-02-04 00:00:00 GMT (UTC + 0) Window Concludes: 2010-02-04 05:00:00 GMT (UTC + 0) Reason for notification Firmware upgrade on backbone switches ———————— In order to rectify an issue with the current version of code on switches operating the data ring between sites, our engineers will need to perform a software…
CoLocation Centres, Latest
ALL CLEAR – London Fibre Break
by jon • • 0 Comments
The issue with the GS2< ->THN fibre has now been resolved. The network
is once again complete and resilient to a single fibre break.
Apologies for any inconvenience caused.
CoLocation Centres, Latest
AT RISK: Fibre break in London
by jon • • 0 Comments
We have an outage on a fibre between THN and GS2. As such the ring is
currently at risk to a further fibre break until this outage is
resolved by our fibre provider.
Bulletin Board, Hosting, Planned Maintenance
Web Server Maintenance
by jon • • 0 Comments
We will be performing routine maintenance on a number of web servers this evening (Jan 16th 2010) between 23:00 and 01:00 UTC Each server will be rebooted in turn to apply the latest kernel and security patches. We anticipate each server should be offline for no more than 30 minutes, an in most cases a…
CoLocation Centres, Planned Maintenance
ALL CLEAR: Upgrades completed
by jon • • 0 Comments
Following on from tonights maintenance and upgrades, engineers have now left site and confirm all services operating efficiently. The faulty router hardware was replaced and additional memory installed to boost performance. Works were initially completed by 3am however after detecting a further potential performance issue it was decided to extend the maintenance window and install…
CoLocation Centres, Planned Maintenance
AT RISK: Emergency Maintenance
by jon • • 0 Comments
As notified yesterday, we intend to start our emergency maintenance window at 02:00 to replace the failed Juniper router and restore the network to its fully redundant state. We anticipate minimum (if any) disruption during this maintenance period, however some customers may notice a brief period of asymmetric routing, or some delays as routes re-converge.…
Latest
Router Failure
by jon • • 0 Comments
We are currently experiencing intermittent problems with a router in London-1 The problem initially presented at approximately 21:59 and was restored by 22:05 however a further failure has now occurred at approximately 22:45 Engineers are en route to site to investigate fully, and more information will be posted once we have a better understanding of…
Hosting, London 2 (TFM120 - Telehouse West), Planned Maintenance
RFO: London-2 – RPB Failure
by jon • • 0 Comments
At approximately 02:00 Thursday morning we experienced a failurein one of our racks located in TeleHouse North. An APC power bar experienced a terminal failure which took out 4 machines that were connected to it. It appears that the power bar then recycled and reset, causing a surge/spike which caused one of the 8 amp…