We are aware that part of our ceph based S3 storage cluster is currently degraded due to hardware failures Engineers are actively working to replace the faulty nodes and restore the service to 100% capacity In the mean time, some web services hosted on our shared web platform may be impacted (nodes such…
Category: Planned Maintenance
Planned Maintenance
Planned Network Maintenance 4th November 01:00-06:00
by jon • • 0 Comments
AT RISK We will be performing essential maintenance on our core switch network to apply security updates to the virtual chassis fabric During the upgrades, there will be a period of time when network connections will be disrupted as the switches reboot. Customers with redundant connections to the switch fabric should experience minimal disruption,…
Hosting, Planned Maintenance
Network maintenance 14th Oct 2018 – AT RISK
by jon • • 2 Comments
We will be performing emergency network maintenance between Sat 13th October @ 23:00 and Sunday 14th October at 06:00 during which time there may be a short disruption to services as engineers perform upgrades to core routers and switches on our network. This maintenance is essential to ensure the continued security of our network…
CoLocation Centres, Hosting, Latest, Planned Maintenance
Core Network Instability
by jon • • 0 Comments
We are aware of some minor instability with certain core servers at this time, caused by an emergency re-balance of the storage cluster due to a node failure Engineers are working on the issue currently and hope to have a resolution shortly In the mean time we expect certain services to operate slower than…
Broadband, Bulletin Board, Planned Maintenance
DSL Emergency Maintenance
by jon • • 0 Comments
We have received notification from our DSL partners Zen Internet of emergency maintenance which may impact some customers Incident: Routing & Core Network – Emergency Maintenance – Manchester Central and Blackfriars exchanges We have become aware of a potential issue that could cause packet loss at Manchester Central and Blackfriars exchanges. An emergency…
London 2 (TFM120 - Telehouse West), Planned Maintenance
RAID Array failures – London
by jon • • 0 Comments
We have recently experienced a number of disk failures, all from a specific batch of Seagate disks purchased in the last 12-18 months. As a precaution we are in the process of performing full backups of key systems that use disks from this batch in case of any other (immediate) issues. On this…
Hosting, Planned Maintenance
web-11 temporary downtime
by jon • • 0 Comments
Further to the status update regarding disk failures, we are currently imaging and backing up web-11 We anticipate the server will be offline for approximately 30 minutes whilst the imaging process completes We had initially attempted to run a backup while the server was live, however this was putting too much of a…
Hosting, Latest, Planned Maintenance
Rolling Firmware Upgrades London / TFM120
by jon • • 1 Comment
Over the final Bank Holiday weekend of 2017 we will be performing rolling upgrades on our virtualisation framework located in London’s TFM120
Hosting, Latest, Planned Maintenance
Problems registering new domains via eNOM
by jon • • 0 Comments
We are aware of issues registering new domains (and renewing existing domains) through eNom this morning Engineers are investigating and we hope to have the issue addressed within the next 2-3 hours. The problem relates to the automated pricing update / calculations which we have had to enable due to currency fluctuations brought on by…
Broadband, Planned Maintenance
Broadband Maintenance
by jon • • 0 Comments
A reminder that one of our supplier partners (Zen Internet) will be performing scheduled maintenance this evening between 22:00 and 06:00 During which time customers may experience disconnections and/or brief outages as Zen perform upgrades to their backbone and interconnects Please accept our apologies for any disruption which this essential maintenance may cause