Following reports of packet loss and abnormal ping responses from certain parts of our network, we began investigating a switch configuration error earlier today. Whilst reconfiguring the switch to overcome the reported errors a change to the spanning tree configuration caused a number of routing anomalies which started at roughly 13:37. We worked quickly to…
Category: Hosting
Hosting, Latest
VPSH1 / PSA02 problems
by jon • • 0 Comments
We are currently experiencing problems with VPSH1 and the virtual server PSA02 which is hosted on there. Customers with virtual web hosting accounts within PSA02 will find that their email and web site connections are slow and may be briefly unavailable whilst we work on this problem. We hope to restore normal service as quickly…
Hosting, Latest
Control Panel Outage
by jon • • 0 Comments
The main database server which drives the control panel system failed at approximately 12:50 today. Engineers were quick to respond, and the server was repaired and service restored by 13:30 hours.
Hosting, Latest
psa02 failure
by jon • • 0 Comments
At approximately 10:45 this morning psa02 experienced a server failure. Our engineers worked quickly to restore the server, however due to the fact there is roughly 2TB of storage attached to the server, it then took a further 2.5 hours to scan the disks and report all was well. Normal service was restored at approximately…
Bulletin Board, Hosting, Latest
Plesk 8 and Safe Mode
by jon • • 0 Comments
Safe mode is a security feature designed to ensure that your site and our servers do not become compromised. It is a method of protecting access to variables and “secure data” within your PHP scripts. As of Plesk 8 you are now able to control the safe_mode setting on a per domain / web site…
Hosting, Latest
VZ Server Issues
by jon • • 0 Comments
One of our Virtuozzo servers experienced some technical difficulties this morning and required a reboot. We are investigating these issues at this time and hope to know more later today. As a precautionary measure we are moving VPS’s hosted on this server across onto other members of the VZ farm. There will be a brief…