We have discovered issues with the file system on web-12 and are currently performing maintenance and data retrieval from backups. Whilst this maintenance is underway the server and web sites will be offline. Please accept our apologies for this disruption. We are working on resolving these issues as quickly as possible
Author: jon
Bulletin Board, Hosting, Latest
web-11 technical problems
by jon • • 0 Comments
Whilst we believed we had resolved problems with web-11 yesterday, they seem to have re-appeared overnight. Engineers are investigating and we hope to have the problem resolved shortly. In the mean time, to ensure no emails are lost, we are in the process of disabling the SMTP server on this machine as we work to…
Bulletin Board, Latest, Planned Maintenance
web-11 reboot
by jon • • 0 Comments
Following reports of problems with the SMTP server on web-11 and an apparent issue with the anti virus / qmail daemons exhibiting a memory leak we are currently rebooting web-11 to try and resolve these issues and apply a kernel update with additional security enhancements which was released last week. We anticipate web-11 and the…
Bulletin Board, CoLocation Centres, Latest, Planned Maintenance
All Clear: Maintenance Complete
by jon • • 0 Comments
Tonight’s maintenance work is now complete. All switches were upgraded as planned and the ring is once again complete and resilient to a fibre break.
Latest, Planned Maintenance
Network Maintenance Feb 4th
by jon • • 0 Comments
MAINTENANCE NOTIFICATION Window Commences: 2010-02-04 00:00:00 GMT (UTC + 0) Window Concludes: 2010-02-04 05:00:00 GMT (UTC + 0) Reason for notification Firmware upgrade on backbone switches ———————— In order to rectify an issue with the current version of code on switches operating the data ring between sites, our engineers will need to perform a software…
CoLocation Centres, Latest
ALL CLEAR – London Fibre Break
by jon • • 0 Comments
The issue with the GS2< ->THN fibre has now been resolved. The network
is once again complete and resilient to a single fibre break.
Apologies for any inconvenience caused.
CoLocation Centres, Latest
AT RISK: Fibre break in London
by jon • • 0 Comments
We have an outage on a fibre between THN and GS2. As such the ring is
currently at risk to a further fibre break until this outage is
resolved by our fibre provider.
Bulletin Board, Hosting, Planned Maintenance
Web Server Maintenance
by jon • • 0 Comments
We will be performing routine maintenance on a number of web servers this evening (Jan 16th 2010) between 23:00 and 01:00 UTC Each server will be rebooted in turn to apply the latest kernel and security patches. We anticipate each server should be offline for no more than 30 minutes, an in most cases a…
CoLocation Centres, Planned Maintenance
ALL CLEAR: Upgrades completed
by jon • • 0 Comments
Following on from tonights maintenance and upgrades, engineers have now left site and confirm all services operating efficiently. The faulty router hardware was replaced and additional memory installed to boost performance. Works were initially completed by 3am however after detecting a further potential performance issue it was decided to extend the maintenance window and install…
CoLocation Centres, Planned Maintenance
AT RISK: Emergency Maintenance
by jon • • 0 Comments
As notified yesterday, we intend to start our emergency maintenance window at 02:00 to replace the failed Juniper router and restore the network to its fully redundant state. We anticipate minimum (if any) disruption during this maintenance period, however some customers may notice a brief period of asymmetric routing, or some delays as routes re-converge.…