Fido.Net Status Updates

Author: jon

OnApp Cloud cluster 4 maintenance

One of the servers in the OnApp cluster #4 is experiencing issues currently and we are performing emergency maintenance on the cluster.   As a result customers with virtual machines in the cluster may experience an unexpected reboot.   Please accept our apologies for any inconvenience caused by this emergency maintenance    

web-11 reboot

22:40 web-11 has started to experience issues which require an emergency reboot   The server is currently rebooting and should be back within 5-10 minutes   We apologise for the inconvenience caused by this emergency maintenance   UPDATE: 22:45 Service has been restored  

vpsh6 maintenance

We have detected a potential problem with the storage array associated with vpsh6 and are performing emergency maintenance to avoid any risk of data loss   As a result containers associated with vpsh6 will be unavailable for up to 30 minutes while we reboot and perform a disk repair   Apologies for the short notice…

Web Server Problems

We are currently aware of issues with web-21, web-13 and web-11 23:40 These servers share very few if any similarities or back ends.  It appears that these servers are currently the subject of DDoS attack which we are in the process of blocking.   We will update this post with more information as it is…

vpsh6 emergency maintenance

at 08:00 this morning vpsh6 experienced an unexpected kernel failure   Engineers are currently working on resolving the issue   vpsh6 operates web nodes 12, 13 and 21.  Customers on these containers will find their sites are currently affected.   We will post more information as soon as we have it 08:15 – the failure…

web-21 emergency reboot

web-21 (one of our cpanel nodes) has been experiencing some memory related issues today Attempts to clear cleanly have failed and we have taken steps to force a reboot in order to try to clear the errant process(es).   We expect the server to return quickly (and in fact it has already returned while I’m…