The SpamCloud Control Panel is currently offline following a system failure at approximately 08:45 this morning Engineers are investigating the fault currently
Author: jon
Latest
Outbound SIP Trunk issues
by jon • • 0 Comments
We are aware of an issue with one of our major upstream carriers which means a number of inbound and outbound calls are currently failing. Engineers are working on the problem and as soon as we have more information we will post an update
Latest
OnApp Cloud cluster 4 maintenance
by jon • • 0 Comments
One of the servers in the OnApp cluster #4 is experiencing issues currently and we are performing emergency maintenance on the cluster. As a result customers with virtual machines in the cluster may experience an unexpected reboot. Please accept our apologies for any inconvenience caused by this emergency maintenance
Latest
web-11 reboot
by jon • • 0 Comments
22:40 web-11 has started to experience issues which require an emergency reboot The server is currently rebooting and should be back within 5-10 minutes We apologise for the inconvenience caused by this emergency maintenance UPDATE: 22:45 Service has been restored
Planned Maintenance
vpsh6 maintenance
by jon • • 0 Comments
We have detected a potential problem with the storage array associated with vpsh6 and are performing emergency maintenance to avoid any risk of data loss As a result containers associated with vpsh6 will be unavailable for up to 30 minutes while we reboot and perform a disk repair Apologies for the short notice…
Planned Maintenance
Web Server Problems
by jon • • 0 Comments
We are currently aware of issues with web-21, web-13 and web-11 23:40 These servers share very few if any similarities or back ends. It appears that these servers are currently the subject of DDoS attack which we are in the process of blocking. We will update this post with more information as it is…
Latest
vpsh6 emergency maintenance
by jon • • 0 Comments
at 08:00 this morning vpsh6 experienced an unexpected kernel failure Engineers are currently working on resolving the issue vpsh6 operates web nodes 12, 13 and 21. Customers on these containers will find their sites are currently affected. We will post more information as soon as we have it 08:15 – the failure…
CoLocation Centres, Planned Maintenance
Advance Notice of Network Maintenance 5th-6th Mar
by jon • • 0 Comments
Window Commences: 2013-03-05 23:00:00 GMT (UTC + 0) Window Concludes: 2013-03-06 05:00:00 GMT (UTC + 0) Reason for notification DWDM Mux Installation As part of our Next Generation Network project, in this window we will be installing DWDM muxes into the existing Metro ring in London. This will us to bring the…
CoLocation Centres, Hosting, Latest
web-11 reboot
by jon • • 0 Comments
web-11 is currently reporting problems and we are rebooting in the hope that this clears the issues. We expect the server to be restored by 8am The server was rebooted and came back into service just before 8am. The cause of the outage appears to have been a locked process causing an intermittent…
Hosting
web-21 emergency reboot
by jon • • 0 Comments
web-21 (one of our cpanel nodes) has been experiencing some memory related issues today Attempts to clear cleanly have failed and we have taken steps to force a reboot in order to try to clear the errant process(es). We expect the server to return quickly (and in fact it has already returned while I’m…