Fido.Net Status Updates

Category: Broadband

Broadband Service Issues

DSL Network Maintenance

We will be performing maintenance on our DSL links between BT wholesale and the Fido backbone between 01:30 and 03:30 hours on 12th Feb 2008. Customer connections will be disconnected briefly during this maintenance and may take 5 minutes to reconnect. During this maintenance window we will be upgrading router firmware and applying security patches

DSL Outage Report

At approximately 11:37 this morning we received reports that new connections to our DSL network were failing. Upon investigation it transpired that the Network Server in London 1 (Hex) was experiencing problems with its line card. Under normal circumstances we would disable the faulty server and allow the backup to take over, however the backup…