Engineering work will be carried out in the LONDON FARADAY area as part of BT’s BRAS software upgrades for stability during the following windows; 05/07/2012 02:00 – 06:00hrs 06/07/2012 02:00 – 06:00hrs During this time customers will experience downtime of up to 2 hours. We advise users experiencing connectivity issues after the maintenance window has…
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BT Service Protection Period
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BT will be introducing a Service Protection Period beginning 18 days before the Olympics opening ceremony from 9th July through to 12th August 2012 and then between 27th August and 9th September 2012. During this period there will be targeted restrictions on large scale changes on their core IT and network services. The Service Protection…
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Control Panel Upgrades
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We are in the process of rolling out a number of new features and a new look/feel to the Fido Control Panel. The updates should make the whole end user experience that little bit easier, with more understandable menu structures, easier to find functions as well as the addition of a number of new features…
Planned Maintenance
Control Panel Maintenance
by jon • • 1 Comment
We will be performing emergency maintenance on the Fido control panel this evening between 00:30 and 03:00 During this time the CP may be unavailable for periods of time as the database is optimized and updated, as well as while patches are applied to the numerous front end and back end nodes Apologies for the…
Planned Maintenance
Routing Updates 1st July 2012 – Postponed to 8th July 2012
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NOTE – We are delaying this maintenance for a further 7 days to perform additional tests before the changes are rolled out onto the production network. Following on from the successful upgrade of our ISL in TeleHouse over the weekend, we are planning to perform additional software updates and changes next Sunday morning (1st July) again between…
Planned Maintenance
Switch Upgrades 24th June 2012
by jon • • 1 Comment
We will be performing scheduled maintenance this Sunday morning between 00:01 and 02:00 to update the ISL (inter switch links) at Telehouse This will result in segments of the network becoming temporarily unavailable whilst the work is undertaken. We will try to limit any outage or downtime as much as possible, but anticipate there…
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EU wide Reverse DNS Issues
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Currently RIPE – the European Body responsible for all things to do with IP addresses – are experiencing problems with their root DNS service. This has resulted in a number of IP addresses losing their reverse DNS mappings. RIPE are working hard to resolve the problem, and will be posting more information on their…
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Control Panel Issues
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We are aware of some issues with the Fido Control Panel at this time Engineers are currently investigating and hope to restore normal service shortly
Planned Maintenance
LoNAP Planned Maintenance
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LoNAP is one of the peering exchanges we connect to within the London MetroNet. They have notified us of planned maintenance for Friday 8th June as follows Friday 8th June 2012 2012-06-08 01:00 – 2012-06-08 06:00 This work will be to upgrade the 10G switch in Telehouse North, in order to increase 10G…
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Emergency Maintenance
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We are currently undertaking emergency maintenance on the network to reduce our reliance on the DataHop MetroNet. Initial work has been undertaken this evening and resulted in a brief / 3 minute disconnection of our London-2 facility whilst arp cache tables were flushed. We expect to complete the work Friday night / Saturday…