vz-win-1 started to develop problems just after 11am today owing to what appears to have been a DoS attack causing various Windows services to fail. We are in the process of restoring this server however the initial reboot ended up causing a Windows Update cycle of patch / reboot / patch steps. We hope to…
Category: Planned Maintenance
Bulletin Board, Hosting, Planned Maintenance
Plesk 8.3 Roll Out
by jon • • 0 Comments
We are working over night to roll out Plesk 8.3.0 across our unix hosting platforms. This latest update brings a number of performance enhancements and additional features, including multi-domain alias support on web/email domains and the latest Horde webmail client. As we upgrade each server there may be a brief period where the server becomes…
Bulletin Board, Latest, Planned Maintenance
Emergency Maintenance
by jon • • 0 Comments
Following yesterdays outage we have performed a full audit of our Virtuozzo server platform inspecting for signs of imminent failure. vpsh2 uses the same model of disks as vpsh3 and at least one of those disks is exhibiting a similar behaviour to the disks which failed on Thursday. As a precaution we are moving customer…
Hosting, Latest, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
We are performing maintenance and upgrades on the control panel over night During this maintenance connections to the control panel may not be possible / may be interrupted. We are working as quickly as possible to ensure the minimum of down time, and anticipate restoring normal service by 06:00 UTC
Hosting, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
We are performing maintenance and upgrades on the control panel over night During this maintenance connections to the control panel may not be possible / may be interrupted. We are working as quickly as possible to ensure the minimum of down time, and anticipate restoring normal service by 06:00 UTC
Hosting, Latest, Planned Maintenance
Server Outage (relay-1)
by jon • • 0 Comments
At approximately 15:40 UTC today, relay-1 experienced a kernel panic which caused the server to fail. Engineers responded quickly and by 15:50 had already rebooted the server, which then proceeded to perform disk checks before returning to service at approximately 16:30. We would like to apologise for this unscheduled outage, and are investigating the cause…
Hosting, Latest, Planned Maintenance
Microsoft Critical Security Patches
by jon • • 0 Comments
We have today received yet another “critical” security patch from Microsoft which needs to be installed immediately to prevent any risk of compromise of our Windows hosting platform. With this in mind we are actively installing the latest security patches on the Windows hosting servers, and each server will be rebooting in turn just as…
Bulletin Board, Hosting, Latest, Planned Maintenance
redmail.com server reboot
by jon • • 0 Comments
The server hosting redmail.com and a number of corporate customers will be rebooted at 21:30 UTC this evening to apply a kernel security patch. We anticipate the reboot / down time should be no more than 5 minutes
Hosting, Planned Maintenance
Server Upgrade (psa02)
by jon • • 0 Comments
A quick reminder that we will be upgrading psa02 from Fedora 2 to CentOS 5 Monday morning and as a result email services hosted on this server will be unavailable for up to 2 hours during the maintenance. This upgrade will bring a number of benefits including PHP5 and MySQL5
Planned Maintenance
Server Upgrade (psa05)
by jon • • 0 Comments
A quick reminder that we will be upgrading psa05 from Fedora 2 to CentOS 5 Wednesday evening and as a result sites hosted on this server will be unavailable for up to 2 hours during the maintenance. This upgrade will bring a number of benefits including PHP5 and MySQL5