vpsh4 has just kernel panic’d and is undergoing a reboot. We are unsure at this time as to the cause of the panic and will be investigating further. During the reboot any Virtual Containers housed on vpsh4 will be unavailable.
Category: Latest
Latest, Planned Maintenance
vz-win-1 unscheduled outage
by jon • • 0 Comments
vz-win-1 started to develop problems just after 11am today owing to what appears to have been a DoS attack causing various Windows services to fail. We are in the process of restoring this server however the initial reboot ended up causing a Windows Update cycle of patch / reboot / patch steps. We hope to…
Latest
All Clear
by jon • • 0 Comments
Following our “at risk” notification earlier today we are pleased to inform you that the ring is now complete once again. The error was traced to an internal tail which has now been replaced with new armoured fibre. We will continue to monitor the network closely to ensure the new link is stable.
Latest
At Risk Notification
by jon • • 0 Comments
At risk notification:: fibre break – FidoNet ring not currently redundant Due to increased error counters on one of the ring links this interface has currently been taken out of service. Traffic is currently being re-routed via an alternate path. At this time therefore the fibre ring is ‘at risk’ to any additional break. We…
Bulletin Board, Hosting, Latest
Backup Service
by jon • • 0 Comments
One of the things to come out of the recent service issues was that very few customers are running backups of any kind. We always strongly advise customers that they should backup their important data, both at home and on their servers. If the worst were to happen, you could find yourself without important documents,…
Bulletin Board, Latest, Planned Maintenance
Emergency Maintenance
by jon • • 0 Comments
Following yesterdays outage we have performed a full audit of our Virtuozzo server platform inspecting for signs of imminent failure. vpsh2 uses the same model of disks as vpsh3 and at least one of those disks is exhibiting a similar behaviour to the disks which failed on Thursday. As a precaution we are moving customer…
Bulletin Board, Hosting, Latest
Server Failure
by jon • • 0 Comments
Friday 18th – 06:00 We have worked relentlessly with the manufacturers to try and recover this data however after 20 hours we have sadly had to take the view that the data is now irretrievable. Whilst it is our policy that customers are responsible for their own backups, we do take periodic backups of data…
Hosting, Latest, Planned Maintenance
Control Panel Maintenance
by jon • • 0 Comments
We are performing maintenance and upgrades on the control panel over night During this maintenance connections to the control panel may not be possible / may be interrupted. We are working as quickly as possible to ensure the minimum of down time, and anticipate restoring normal service by 06:00 UTC
Hosting, Latest, Planned Maintenance
Server Outage (relay-1)
by jon • • 0 Comments
At approximately 15:40 UTC today, relay-1 experienced a kernel panic which caused the server to fail. Engineers responded quickly and by 15:50 had already rebooted the server, which then proceeded to perform disk checks before returning to service at approximately 16:30. We would like to apologise for this unscheduled outage, and are investigating the cause…
Hosting, Latest, Planned Maintenance
Microsoft Critical Security Patches
by jon • • 0 Comments
We have today received yet another “critical” security patch from Microsoft which needs to be installed immediately to prevent any risk of compromise of our Windows hosting platform. With this in mind we are actively installing the latest security patches on the Windows hosting servers, and each server will be rebooting in turn just as…