We will be performing scheduled maintenance this Sunday morning between 00:01 and 02:00 to update the ISL (inter switch links) at Telehouse This will result in segments of the network becoming temporarily unavailable whilst the work is undertaken. We will try to limit any outage or downtime as much as possible, but anticipate there…
Author: jon
Latest
EU wide Reverse DNS Issues
by jon • • 0 Comments
Currently RIPE – the European Body responsible for all things to do with IP addresses – are experiencing problems with their root DNS service. This has resulted in a number of IP addresses losing their reverse DNS mappings. RIPE are working hard to resolve the problem, and will be posting more information on their…
Hosting, Latest
Control Panel Issues
by jon • • 0 Comments
We are aware of some issues with the Fido Control Panel at this time Engineers are currently investigating and hope to restore normal service shortly
Planned Maintenance
LoNAP Planned Maintenance
by jon • • 0 Comments
LoNAP is one of the peering exchanges we connect to within the London MetroNet. They have notified us of planned maintenance for Friday 8th June as follows Friday 8th June 2012 2012-06-08 01:00 – 2012-06-08 06:00 This work will be to upgrade the 10G switch in Telehouse North, in order to increase 10G…
Latest, Planned Maintenance
Emergency Maintenance
by jon • • 0 Comments
We are currently undertaking emergency maintenance on the network to reduce our reliance on the DataHop MetroNet. Initial work has been undertaken this evening and resulted in a brief / 3 minute disconnection of our London-2 facility whilst arp cache tables were flushed. We expect to complete the work Friday night / Saturday…
Latest
Datahop Metronet failure
by jon • • 3 Comments
Good Afternoon, The Datahop London metro network experienced a network outage this afternoon between 1550 and 1637. We believe we have isolated the cause of this outage and all customers should now be restored, except those terminating in Goswell Road. We have an engineer en-route and will keep you updated. Apologies for any inconvenience caused.
Latest
LINX Instability
by jon • • 2 Comments
There currently appears to be a DDoS attack flooding the LINX network, this is bringing levels of instability across the whole of the UK Internet and affecting multiple service providers. We are working to resolve the issues and attempting to shut down our LINX peering currently, however the volume of traffic we are seeing is…
Planned Maintenance
LINX Maintenance
by jon • • 0 Comments
Advanced notice that LINX will be performing maintenance between 00:00 and 06:00 on June 11th which may result in problems connecting to peers over the LINX Juniper LAN It is hoped that the outage as a result of this maintenance is kept to a minimum and from our side will be limited to a 5…
Hosting
web-11 emergency reboot
by jon • • 0 Comments
Following a minor Plesk security update web-11 appears to have completely lost its IPv6 stack After a few minutes of attempting to recover this cleanly we have taken the view that an emergency reboot is probably the best option. Web sites hosted on web-11 will be unavailable for 5 minutes or so as this machine…
Hosting, Latest
RFO Core network disruption
by jon • • 0 Comments
At approximately 21:30 BST this evening we experienced a fairly major disruption to part of our core network, which appears to have been the result of a loopback within the core network. To protect itself the network in TeleHouse (London 3) shut down the affected ports, however this had the side effect of isolating itself…