The planned overnight upgrade of the Fido Apps service has unfortunately taken longer than anticipated.
Whilst the database upgrade should have been completed by 05:00 there were some complications with one of the back end databases (ex1) which have resulted in an overrun.
Customers who are located on this server will be unable to access their mailboxes until the upgrade has completed. Customers with mail on ex2 and ex3 are unaffected by this extended outage.
We would like to apologise for any inconvenience caused by this extended maintenance period.
It is important to note that no mail will be lost during this upgrade process.