Fido.Net Status Updates

Core Switch Failure – Wednesday 12th August 2020

At approximately 5:45am we were alerts to an outage on a part of our network, with some services being unavailable. Engineers investigated and discovered that a core switch within our network was non-responsive and not passing traffic.

An engineer was dispatched to the DC and discovered a failure on the switch. A spare switch was quickly collected from our spares store and installed in replacement of the failed unit and all services should have been restored by approximately 9:30am.

Should you still be experiencing issues, please raise a support ticket.

We apologies for any inconvenience this may have caused.

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