A customer account on web-21 has been compromised within the last 20-30 minutes and is causing an extreme load on the server.
We are currently working to contain the attack and secure the customer account, during which time web-21 may become unresponsive for brief periods of time
We are working to resolve the issues with this shared server as quickly as possible.
Due to the nature of the privilege separation we employ on our servers, there is no risk of data being compromised on other customer accounts, however the additional load being placed on the server while it performs DDoS attacks against the outside world will reduce the availability of the server and stop it from serving web pages effectively
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