Following on from an emergency hardware replacement at THN connections to our DBC site should now be live again.
Customers may have noticed partial or total routing loss for a period during this emergency maintenance, and we are investigating why the redundant links were not as effective as they should have been, although we believe in part this was a result of the carrier causing an accidental loopback which resulted in the backup circuit shutting down to protect the rest of the ring.
A full update will be posted shortly