We are currently experiencing intermittent problems with a router in London-1
The problem initially presented at approximately 21:59 and was restored by 22:05 however a further failure has now occurred at approximately 22:45
Engineers are en route to site to investigate fully, and more information will be posted once we have a better understanding of the problem.
UPDATE
A hardware problem has been identified with one of the Juniper 6350 routers in London-1 (Hex). As a result this router has been temporarily removed from service and a spare/standby has been placed in as a backup with a temporary configuration. Normal service was restored at approximately 23:45.
We are scheduling emergency maintenance for Thursday at 02:00 when we plan to replace the faulty components and restore this router to full service.
Please accept our apologies for any inconvenience caused by this failure.